Guerline Lubin
Brooklyn,NY
Summary
Motivated and well-educated individual with a strong background in customs regulations compliance and shipment categorization. Experienced in calculating international shipment fees, ability in overseeing compliance infrastructure and facilitating the movement of goods to and from global locations. Effective communicator skilled in engaging with various stakeholders, staff and customs authorities. Seeking a new opportunity to contribute to a dynamic international logistics team.
Overview
18
18
years of professional experience
Work History
Logistics Dispatcher Coordinator/Assistant Fleet Manager
Otto Environmental Systems
Brooklyn, NY
07.2024 - 11.2025
- Coordinated daily logistics operations to ensure timely delivery of environmental products.
- Managed dispatch schedules using advanced routing software for optimized efficiency.
- Communicated with drivers to provide real-time updates and resolve issues promptly.
- Monitored inventory levels to facilitate seamless order fulfillment and distribution.
- Collaborated with warehouse staff to streamline loading and unloading processes effectively.
- Implemented safety protocols during transportation to maintain compliance and reduce risks.
- Trained new dispatchers on operational procedures and software use for effective onboarding.
- Developed relationships with vendors to enhance service quality and reliability in logistics operations.
- Performed administrative tasks such as filing documents, answering phone calls or responding emails.
- Monitored driver performance, ensuring compliance with safety regulations.
- Communicated with customers regarding delivery schedules and order status updates.
- Assigned drivers to pick up and deliver goods according to customer requirements.
- Tracked shipment progress using GPS technology when necessary.
- Maintained records of all shipments including tracking numbers and other pertinent information.
- Developed relationships with vendors and suppliers to ensure quality service standards were met.
- Scheduled deliveries in an efficient manner to reduce costs and meet customer deadlines.
- Resolved issues related to pickups, deliveries or route changes in a timely manner.
- Collaborated closely with warehouse staff members on inventory management processes.
- Managed fleet operations by determining vehicle availability, routing efficiency and cost optimization measures.
- Ensured that all legal paperwork was completed correctly before dispatching vehicles.
- Compiled reports on transportation activity such as orders shipped, routes taken and delivery times.
- Provided guidance to drivers on delivery locations, pickup points, route restrictions or traffic delays.
- Responded quickly to any inquiries or complaints from customers or drivers about shipment status.
- Adhered strictly to company policies concerning safety regulations, hazardous materials handling procedures and other relevant protocols.
- Oversaw scheduled routes to ensure appropriate coverage by delivery drivers.
- Maintained vehicle logs, records of cargo or billing statements in accordance with regulations
- Responded to customer messages in regards to delivery issues.
- Checked paperwork prior to dispatching crew members to maintain accuracy.
- Oversaw bookkeeping and dispatching operations for towing, hauling, and roadside assistance services.
- Optimized delivery routes, taking into account traffic, road conditions and other factors.
- Developed strong relationships with drivers through effective communication and problem-solving skills.
- Scheduled maintenance for transportation vehicles to minimize downtime and extend vehicle lifespan.
- Assisted in training new dispatchers, sharing best practices and company-specific procedures.
- Coordinated with warehouse staff to ensure smooth transition of goods from storage to transportation.
- Tracked vehicle locations using GPS systems to provide real-time updates to customers and management.
- Monitored driver compliance with traffic laws and company policies, promoting safety and reducing liability.
- Handled emergency situations by rerouting drivers or arranging for additional resources as needed.
- Coordinated daily dispatch operations for fleet of XX vehicles, ensuring timely deliveries and pickups.
- Dispatched drivers to meet daily delivery needs for company customers.
- Relayed work orders, messages or information using telephones or two-way radios.
- Advised personnel about accidents, weather conditions or other hazards.
- Determined types or amounts of equipment, vehicles or personnel to meet work orders or specifications.
- Prepared daily work and run schedules.
- Arranged for repairs to restore service and schedules.
- Relayed work orders and information between work crews, supervisors, and field personnel.
- Oversaw communications within assigned territories.
- Monitored personnel or equipment locations and utilization to coordinate service and schedules.
- Coordinated scheduling for service and maintenance of environmental equipment.
- Managed inventory levels for waste management supplies and materials.
- Streamlined communication between departments to enhance workflow efficiency.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Facilitated communication between different departments in order to resolve issues quickly.
- Delegated work to staff, setting priorities and goals.
- Assisted in managing inventory of parts and supplies for fleet operations.
- Monitored fuel usage reports to identify opportunities for cost reduction.
- Assisted Fleet Manager with day-to-day operations, including fleet maintenance and repair.
- Monitored fleet vehicles to ensure compliance with safety regulations and company policies.
- Coordinated vehicle inspections, repairs, and scheduled preventative maintenance services.
- Planned routes for drivers in order to maximize efficiency while minimizing travel time.
- Organized routine servicing schedules for all vehicles in the fleet including oil changes and tire rotations.
- Supervised driver information, including estimated time of arrival and planned time of arrival, which helped in all delivery scheduling.
- Mentored drivers and encouraged employees to successfully manage time for optimal mileage performance.
- Supervised employees to promote optimal productivity in job tasks and duties.
- Mitigated regulatory risks by monitoring vehicles to ensure operational, state and federal compliance.
- Supported leadership by delegating assignments and monitoring mechanic performance to ensure timely work completion.
- Coordinated and ensured compliance with regulatory and environmental standards across the fleet.
- Implemented GPS and telematics systems to monitor vehicle locations and driver behavior, enhancing fleet efficiency.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Import Coordinator/ Dispatch Supervisor
Gemini Express
11.2021 - Current
- Responsible for carrying out the company's logistics strategies and making sure that the appropriate staffing is dispatched for pickup and delivery.
- Tracking flights and CBP shipment releases.
FT- Preload Operations Supervisor
UPS Parcel
Easton
10.2020 - 08.2021
- Handled the planning and managing of the preload operation.
- Delegated and reviewed the daily activities of the preload operations.
FT-Upsf Dock Operations Supervisor
UPS Freight
Harrisburg
06.2017 - 10.2020
- Analyzed operation plans to schedule drivers and dock workers based on workload projection of inbound and outbound freight.
PT-Dispatch Supervisor
UPS Parcel
Foster Ave Pre-load
10.2013 - 06.2017
- Analyzed and planned daily dispatch to ensure timely and proficient service performance.
PT-Data Supervisor
UPS
Brooklyn
09.2010 - 10.2013
- Tasked with completing the Electronic package data correction processing prior to the start of the period information.
PT-Preload Supervisor
UPS
Brooklyn
05.2008 - 09.2010
- Managed the planning, delegation and review of the daily activities of the preload operation.
Education
Bachelor's degree - Business Management
Monroe College
Bronx, NySkills
- Dispatching
- Yard control
- Dock training
- OS&D
- Wise cloud Cargo-wise
- Citrix
- Freight Experience
- Operations Management
- Supervising Experience
- Warehouse Supervisor Experience
- Logistics
- Process Improvement
- Warehouse Management
- Supply Chain
- Warehouse Experience
- Inventory Control
- Computer Networking
- Team Management
- Shipping & Receiving
- Leadership
- Warehouse management system Management
- Transportation management
- Operating systems
- Customer services
- Data entry
- E-commerce Freight
- Training & development
- Microsoft Excel
- Front desk
- OSHA
- Billing
- Proficiency in [Software]
- Accurate data entry
- Invoice Verification
- Tracking shipments
- Logistics Management
- Supply Chain Coordination
- Freight Forwarding
- Transportation Planning
- Time management abilities
- Transportation Coordination
- Data Entry
- Payment Calculation
- Relationship building
- Self-motivation
- Professionalism
- Teamwork and collaborations
- Problem solving
- Analytical Thinking
- Effective Communication
- Logistics coordination
- Fleet management
- Regulatory compliance
- CRM workflow development
- Salesforce
- Samsara
- Strong multi-tasking skills
- Customer relationship management
Timeline
Logistics Dispatcher Coordinator/Assistant Fleet Manager
Otto Environmental Systems
07.2024 - 11.2025
Import Coordinator/ Dispatch Supervisor
Gemini Express
11.2021 - Current
FT- Preload Operations Supervisor
UPS Parcel
10.2020 - 08.2021
FT-Upsf Dock Operations Supervisor
UPS Freight
06.2017 - 10.2020
PT-Dispatch Supervisor
UPS Parcel
10.2013 - 06.2017
PT-Data Supervisor
UPS
09.2010 - 10.2013
PT-Preload Supervisor
UPS
05.2008 - 09.2010
Bachelor's degree - Business Management
Monroe College