Adriana Ortega
Anthony,TX
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Runner
Flix Brewhouse
El Paso, Texas
02.2024 - Current
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Greeted and welcomed customers as they arrived at the restaurant.
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
- Ensured that all orders were correct before leaving the kitchen area.
- Provided assistance with clearing plates from tables after meals were completed.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Responded promptly to customer inquiries and requests for additional items or services.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
Cash Controller
Wet N Wild Waterpark
Anthony, Texas
05.2022 - Current
- Monitored daily cash flow and prepared related reports for management review.
- Managed the collection process from customers in order to maximize cash receipts.
- Researched discrepancies on customer accounts and resolved any issues in a timely manner.
- Collaborated with other departments to ensure proper recording of transactions affecting cash balances.
- Maintained records of all incoming funds received into the company's bank accounts.
- Provided training to new staff members on existing processes and procedures related to cash control functions.
Cashier
Aeropostale
Canutillo, TX
11.2023 - 02.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Followed company security procedures for handling large sums of money.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Anthony High School
Anthony, TX06-2024
Skills
- Foodservice
- Customer Service
- Customer Assistance
- Cash Register Operation
- Cash Handling
- Customer Relations
- Product Knowledge
- Time management skills
- Cleaning and sanitizing
- Staff Training
- Cash Management
- Cash Flow Management
Affiliations
- National Honor Society
- Student Council
- Athletic Training
- Gifted and Talented
Languages
Spanish
Full Professional
Accomplishments
- NHS President
- A honor roll
Certification
- Food Handlers
- TABC
Timeline
Food Runner
Flix Brewhouse
02.2024 - Current
Cashier
Aeropostale
11.2023 - 02.2024
Cash Controller
Wet N Wild Waterpark
05.2022 - Current
Anthony High School