Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Adriana Pacheco

Dallas

Summary

Led initiatives that significantly improved company performance. Currently pursuing specialized training in medical billing and coding, demonstrating proficiency in medical terminology, ICD-10, and CPT coding. Proven ability to streamline processes and enhance organizational efficiency in fast-paced environments.

Overview

14
14
years of professional experience

Work History

Chiropractic Assistant

Alemar Chiropractic
Dallas
07.2025 - Current
  • Assisted patients with check-in processes and appointment scheduling.
  • Maintained cleanliness and organization of treatment areas and equipment.
  • Prepared treatment rooms with necessary supplies and tools for chiropractic services.
  • Educated patients on exercises and wellness practices
  • Answered patient questions regarding their care plan or billing inquiries.
  • Scheduled appointments for patients via phone and in person.
  • Supported chiropractors during patient assessments and treatments as needed.
  • Managed patient records and ensured confidentiality of information.
  • Handled phone inquiries and provided basic information about services offered.
  • Performed electric muscle stimulation, massage and mechanical traction therapies on patients
  • Scheduled appointments for patients both in person and over the phone.
  • Assisted chiropractors with treatments including applying hot and cold packs electrical stimulation.
  • Provided assistance with other duties as assigned by chiropractor or office manager.

Administrative Assistant

Dallas Auto Recycling
Dallas
11.2024 - 07.2025
  • Managed incoming calls and directed inquiries to appropriate departments.
  • Assisted in preparing documents and reports for meetings.
  • Organized files and maintained office inventory supplies efficiently.
  • Processed correspondence, including emails and mail, promptly.
  • Maintained a clean and organized workspace for optimal productivity.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Updated contact lists regularly when changes occur in employee status or contact information.

  • Processed invoices for payment using accounting software applications.

Human Resources/Transportation Administrative Assistant

EMR Gold Metal Recycling
Dallas
04.2013 - 11.2024
  • Coordinated transportation schedules to ensure timely deliveries and pickups.
  • Managed customer inquiries through phone and email communications.
  • Collaborated with drivers to resolve scheduling conflicts and delays.
  • Responded promptly to customer inquiries via email or phone regarding their shipments.
  • Greeted visitors to the office and provided general information about the department operations.
  • Prepared monthly expense reports for department personnel including travel expenses reimbursement requests.
  • Organized all incoming mail and distributed it accordingly throughout the office environment.
  • Monitored fuel usage levels across fleet vehicles and generated weekly fuel consumption reports.
  • Researched new vendors for cost savings opportunities while maintaining quality standards.
  • Maintained filing systems for department documents, records and reports.
  • Answered incoming telephone calls, transferred callers to appropriate staff members and took messages.
  • Ordered supplies, maintained equipment inventory lists and coordinated with vendors to ensure timely delivery of materials.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responsible for tracking employee attendance and time keeping for over 130 employees on a daily basis

Customer Service/ Service to Solutions

Bank of America
Ft. Worth
11.2011 - 05.2013
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Achieved cost-savings by developing functional solutions to problems.

Education

High School Diploma -

The College of Health Care Professions
TX

Skills

  • Customer service
  • Appointment scheduling
  • Patient education
  • Administrative support
  • Patient record management
  • Telephone etiquette
  • Data entry
  • Office organization
  • Patient information maintenance
  • Electric muscle stimulation
  • Time management mastery
  • Detail-oriented approach
  • First aid and CPR certification
  • Front desk administration

Languages

Spanish
Professional

Timeline

Chiropractic Assistant

Alemar Chiropractic
07.2025 - Current

Administrative Assistant

Dallas Auto Recycling
11.2024 - 07.2025

Human Resources/Transportation Administrative Assistant

EMR Gold Metal Recycling
04.2013 - 11.2024

Customer Service/ Service to Solutions

Bank of America
11.2011 - 05.2013

High School Diploma -

The College of Health Care Professions

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