Adriana Palmer
Arby's
San Tan Valley,AZ
1
Certification
4
years of professional experience
Results-driven service specialist with experience overseeing daily restaurant operations and staff coordination. Known for strong leadership and conflict resolution skills, consistently delivering exceptional customer experiences while optimizing service delivery during high-demand hours.
Work History
Team Member
5 Months- Managed food order preparation to consistently meet customer expectations.
- Oversaw safe operation of kitchen equipment in compliance with health and safety standards.
- Facilitated cleanliness and organization of work areas to enhance operational efficiency.
- Coordinated with team members to optimize service delivery during high-demand hours.
Service Specialist
1 Year 5 Months- Oversaw daily restaurant operations, including customer service, food preparation, maintaining order accuracy, quality, and cleanliness standards.
- Led and supported team members to ensure efficiency, quality, and exceptional customer experiences.
- Completed Certified Trainer program, demonstrating cross-functional expertise, leadership, multitasking ability, and a strong sense of urgency.
Team Member
6 Months- Streamlined food preparation and production processes by managing dough, sauce, and ingredient readiness.
- Coordinated with team members to ensure efficient order fulfillment, product quality, and waste reduction.
- Maintained a clean, safe, and well-organized workspace to support overall store performance.
Shift Leader
1 Year 3 Months- Supervised daily operations by preparing menu items and maintaining product quality and consistency.
- Delivered efficient customer service and optimized drive-thru performance.
- Executed closing procedures by cleaning equipment and facilities, restocking ingredients, and ensuring operational readiness for the next shift.
Education
High School Diploma
Skills
Data analysis
Computer literacy
Leadership
Time management
Attention to detail
POS & cash handling
Conflict resolution
Customer service
Multitasking
Active listening
Certification
Food Handlers Card
Timeline
Team Member
Arby's
10.2025 - 03.2026Read More
Service Specialist
Raising Cane's Chicken Fingers
03.2024 - 08.2025Read More
Team Member
Papa John's Pizza
09.2023 - 03.2024Read More
Shift Leader
Dairy Queen Grill & Chill
04.2022 - 07.2023Read More
Arizona Virtual Academy
High School Diploma
Read More