Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Adriana Pena

Glade Spring,VA

Summary

  • Commercial cleaning
  • Safety compliance
  • Chemical handling
  • Equipment operation
  • Room sanitation
  • Guest service
  • Team collaboration
  • Quality assurance
  • Problem solving
  • Effective communication
  • Attention to detail
  • Home safety management
  • Laundry cleaning
  • Clothes laundering
  • Carpet vacuuming
  • Polishing surfaces
  • Safe chemical handling
  • Deep cleaning expertise
  • Housekeeping
  • Window cleaning
  • Safe cleaning with chemicals
  • Bathroom sanitation
  • Household management
  • Dusting techniques
  • Kitchen cleaning
  • Cleaning and sanitization

Overview

3
3
years of professional experience
2005
2005
years of post-secondary education
1
1
Certification

Work History

House Cleaner

Ballad Health
Abingdon, Virginia
03.2022 - 07.2025
  • Cleaned and sanitized patient rooms following health and safety protocols.
  • Maintained cleanliness of common areas, ensuring a welcoming environment.
  • Used commercial cleaning equipment and supplies effectively for various surfaces.

Housekeeping Room Attendant

Ballad Health
Abingdon
03.2022 - 07.2025
  • Cleaned and sanitized guest rooms according to established standards.
  • Inspected rooms for maintenance issues and reported them promptly.
  • Organized and stocked cleaning supplies in designated areas.
  • Managed laundry operations, ensuring timely washing and folding of linens.
  • Collaborated with team members to maintain high cleanliness standards.
  • Maintained inventory records for cleaning products and equipment usage.
  • Followed safety protocols while using cleaning chemicals and equipment.
  • Cleaned guest rooms, including vacuuming carpets and dusting furniture.
  • Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
  • Assisted guests with requests for additional amenities or services.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
  • Removed trash from rooms and replaced liners to wastebaskets.
  • Checked rooms to ensure they met standards for cleanliness and tidiness.
  • Maintained cleaning cart with supplies, such as fresh linens and towels.
  • Inspected all assigned rooms upon completion of cleaning duties.
  • Replaced dirty linens with clean items according to established standards of quality control.
  • Polished and sanitized floors, counters, bathtubs and window sills.
  • Communicated effectively with team members about daily assignments and task progress.
  • Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
  • Removed trash, recycling and linens from rooms to transport to designated areas.
  • Replenished room amenities according to established guidelines.
  • Reported guest issues, safety and maintenance concerns immediately to supervisor.
  • Reported any maintenance issues or damage found in the guest rooms to supervisor.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Followed safety procedures when using chemical cleaners and power equipment.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
  • Responded promptly to requests from guests and other departments.
  • Provided guests with information on hotel services and room features.
  • Coached new housekeeping personnel by demonstrating approved cleaning procedures.
  • Empty wastebaskets; replace trash bags; transport trash containers to designated disposal area.
  • Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
  • Organized storage areas for efficient access to materials and supplies.
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Mapped out daily cleaning work assignments by assessing vacant room roster.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Kept up-to-date records of items cleaned in each room.
  • Swept stairwells; vacuum hallways; cleaned public restrooms when necessary.
  • Operated shampooer and vacuum cleaner to clean rugs, carpets and upholstered furniture.
  • Participated in regular training sessions related to hospitality industry trends and best practices.
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
  • Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
  • Organized supplies for use based on expected customer needs.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Assisted in laundry operations when needed by sorting linens and loading machines.
  • Ensured compliance with health regulations regarding sanitation procedures.
  • Stocked linen closets with appropriate supplies for housekeeping staff use.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
  • Responded promptly to guest requests for additional supplies or services.
  • Collaborated with team members to ensure timely completion of assigned tasks.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Communicated with maintenance team on damages to repair.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Checked inventory for required supplies and made lists for needed cleaning products.

Education

Home School
Glade Spring, VA

Skills

  • Commercial cleaning
  • Safety compliance
  • Chemical handling
  • Equipment operation
  • Room sanitation
  • Guest service
  • Team collaboration
  • Quality assurance
  • Problem solving
  • Effective communication
  • Attention to detail
  • Home safety management
  • Laundry cleaning
  • Clothes laundering
  • Carpet vacuuming
  • Polishing surfaces
  • Safe chemical handling
  • Deep cleaning expertise
  • Housekeeping
  • Window cleaning
  • Safe cleaning with chemicals
  • Bathroom sanitation
  • Household management
  • Dusting techniques
  • Kitchen cleaning
  • Cleaning and sanitization

Languages

Spanish
Native/ Bilingual

Certification

  • Certifícate of Appereciation

Affiliations

  • Cleaning
  • Cooking
  • Gardening

Timeline

House Cleaner

Ballad Health
03.2022 - 07.2025

Housekeeping Room Attendant

Ballad Health
03.2022 - 07.2025

Home School
Adriana Pena