Adriana Perez Solis
Surprise,AZ
Summary
Driven bilingual professional excelling in sales and customer service with a proven track record in revenue generation and customer engagement. Adept at building brand awareness and fostering business development. Demonstrated ability to lead teams and drive business growth, enhancing client satisfaction and loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Spa Experience Ambassador
Hand And Stone Massage And Facial
Lake Pleasant, Peoria
04.2023 - 05.2024
- Pitching memberships and packages to expand clientele and generate revenue.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintaining a visually appealing, clean and relaxing environment.
- Accommodating client requests for changes in regards to their membership and their personal information.
Retail Sales Associate
H&M Hennes & Mauritz
Arrowhead, Peoria
07.2022 - 04.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or colors.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed cash register after end of shift to balance and record accurate transactions.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Certified Phlebotomy Technician
Grifols Plasma Center
Phoenix, AZ
07.2021 - 03.2022
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Consistently followed hospital protocol for proper disposal of biohazardous waste materials, ensuring safety compliance.
- Implemented infection prevention measures while conducting venipunctures or capillary punctures on diverse populations.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Education
Bachelor Of Diagnostic Medical Sonography -
West Coast Ultrasound Institute - Phoenix
AZHigh School Diploma - Medical Laboratory Technology
Willow Canyon High School
Surprise, AZ05.2021
Skills
- Bilingual: fluency in both Spanish and English
- Sales driven
- Customer Service
- Customer Engagement
- Team Management
- Product Knowledge
- Brand Awareness
- Business Development
- Revenue Generation
- Thought leadership
- Business Correspondence
Certification
- Certified Phlebotomy Technician
Languages
Spanish
Native or Bilingual
Timeline
Spa Experience Ambassador
Hand And Stone Massage And Facial
04.2023 - 05.2024
Retail Sales Associate
H&M Hennes & Mauritz
07.2022 - 04.2023
Certified Phlebotomy Technician
Grifols Plasma Center
07.2021 - 03.2022
Bachelor Of Diagnostic Medical Sonography -
West Coast Ultrasound Institute - Phoenix
High School Diploma - Medical Laboratory Technology
Willow Canyon High School