Adriana Pernas

. Take patient histories, record vital signs, and prepare patients for exam

. Help physicians with exams, give injections, and remove sutures

. Schedule patient appointments and contact facilities to schedule tests

. Enter patient information into medical records and keep financial records

. Maintain inventory and order medical and office supplies

. Answer phones, take dictation, and handle correspondence

• Managed phone calls per policy and service expectations for patients over the phone and in the clinic
• Identified and followed through on prior authorizations, referrals and medication refills
• Streamlined and organized all clinical supplies, ensuring all were in stock and in good working order
• Collaborated with 5 providers to ensure availability and their needs for patient care
• Led the front desk operations (registering, discharge, and scheduling)
• Insurance verifications using Waystar, Availity and insurance portals
• EMR system used: Intergry Greenway
• Administrative tasks include faxes(CRM), Medical Records and scanning
• Triage patients and lab services (urine sample collection)