ADRIANA PERTNER
SCOTTSDALE
Summary
Driven and responsible professional with experience in customer service and healthcare. Skilled in problem-solving, multitasking, and communication.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Center for Dermatology and Plastic Surgery
Scottsdale
12.2023 - Current
- As a dermatology medical assistant, I assist with patient intake, prepare examination rooms, and gather medical histories.
- I support the dermatologist during procedures, including administering Botox injections.
- My duties also include educating patients on pre-and post-care instructions, handling medical instruments, documenting patient information, and ensuring a clean and sterile environment.
- I work to ensure that each patient feels comfortable and receives high-quality care.
Host
Evo
Scottsdale
08.2022 - 12.2023
- As a host, I welcome and seat guests, manage reservations and waitlists, and work with servers to keep everything running smoothly.
- I handle phone inquiries, resolve customer issues, and assist with payments when necessary.
- My focus is on maintaining a positive and inviting atmosphere and ensuring every guest enjoys their experience.
Server
El Patio
Albuquerque
05.2022 - 07.2022
- Greeted guests and provided menus.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Took orders from customers accurately and in a timely manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Delivered food orders promptly and courteously.
Host
Diego Pops
Scottsdale
02.2021 - 07.2022
- As a host, I welcome and seat guests, manage reservations and waitlists, and work with servers to keep everything running smoothly.
- I handle phone inquiries, resolve customer issues, and assist with payments when necessary.
- My focus is on maintaining a clean, inviting atmosphere and ensuring every guest enjoys their experience.
Barista
Starbucks
Tempe
10.2020 - 03.2021
- As a Starbucks barista, my duties include preparing and serving coffee and other beverages to customer specifications, maintaining a clean and organized workspace, and operating the cash register.
- I take orders, provide friendly customer service, and handle payments.
- I also restock supplies, follow health and safety guidelines, and contribute to a positive team environment to ensure a welcoming experience for every customer.
Host
Mission
Scottsdale
08.2020 - 10.2020
- As a host, I greet and seat guests, manage reservations and waitlists, and coordinate with servers to ensure smooth operations.
- I handle phone inquiries, address customer concerns, and help with payments when needed.
- My goal is to create a clean, welcoming environment and ensure every guest has a positive dining experience.
Brand Ambassador
American Eagle
Albuquerque
01.2020 - 10.2020
- Engaged customers to boost brand awareness and drive sales at American Eagle.
- Collaborated with team to enhance customer experience and increase store traffic.
- Utilized product knowledge to effectively promote merchandise and achieve sales targets.
- Championed American Eagle's brand identity as Brand Ambassador, engaging customers and boosting sales.
- Cultivated strong product knowledge, enhancing customer experience and loyalty.
Education
Bachelor of Science -
Arizona State University
Tempe, Arizona12.2023
Diploma -
Valley High School
Albuquerque, New Mexico05.2020
Skills
- Goal-oriented and accountable
- Analytical thinking
- Efficient multitasking
- Personable
- Motivated
- Works well under pressure, and meets deadlines
Awards
- Student Leadership
- Dean's list 2016-2023
- Hispanic Achievement award
- First generation
- Outstanding Scholar
- Summa Cum Laude
Languages
English, Native
Timeline
Medical Assistant
Center for Dermatology and Plastic Surgery
12.2023 - Current
Host
Evo
08.2022 - 12.2023
Server
El Patio
05.2022 - 07.2022
Host
Diego Pops
02.2021 - 07.2022
Barista
Starbucks
10.2020 - 03.2021
Host
Mission
08.2020 - 10.2020
Brand Ambassador
American Eagle
01.2020 - 10.2020
Bachelor of Science -
Arizona State University
Diploma -
Valley High School
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