Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Pasha snoring and sinus center
09.2021 - Current
Prepared charts, scheduled appointments, scheduled labs, verified insurance, measured vital signs, roomed patients, supported 50 clinicians, called in medication refills, restocked patient rooms, answered a high volume of phone calls, verified and scheduled patient appointments, provided wound care treatment, assisted providers with medical procedures
Insurance Verification Specialist
The Center for ENT
Houston, TX
01.2022 - 06.2024
Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
Assured timely verification of insurance benefits prior to patient procedures or appointments.
Updated patient records with accurate, current insurance policy information.
Made contact with insurance carriers to discuss policies and individual patient benefits.
Increased patient satisfaction by promptly addressing concerns regarding insurance coverage or billing issues.
Achieved insurance pre-authorizations to enable timely patient procedures.
Surgery Scheduler
Southwest Surgical Assoiciates.
05.2018 - 09.2021
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations, verify different insurances, obtain medical records/reports from different facilities, operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments, greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations, receive payment and record receipts for services, transmit information or documents to customers, using computer, mail, or facsimile, perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, or other documents, file and maintain records, provide information about establishment, such as location of departments or offices, employees within the organization, or services provided
Patient Coordinator
Access Health - Stafford, TX
05.2018 - 05.2018
Updated documentation and reports detailing patient activities, care actions and hospital determinations, maintained confidentiality and compliance standards at all times, initiated contact with appropriate service providers to request referrals and followed up to confirm appointments, maintained accurate records and full compliance with government regulations and agency guidelines, answered telephone inquiries from clients, vendors and the public, greeted customers and visitors in-person and via telephone calls, received and routed business correspondence to correct department or staff member, answered and managed incoming and outgoing calls while recording accurate messages, provided clerical support to company employees, including copying, faxing and file management
Receptionist
Neoplasicas - Lima District, Lima Region, Peru
10.2013 - 03.2016
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments, greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations, receive payment and record receipts for service, transmit information or documents to customers, using computer, mail, or facsimile machine, schedule appointments and maintain and update appointment calendars, analyze data to determine answers to question from customers or members of the public, keep a current record of staff members whereabouts and availability