Detail-focused Medical Assistant known for reliability and dedicated approach to incorporating excellent interpersonal skills into the workplace. Since graduation from Wayne State University with a BS in Neuroscience, it is my goal to pursue a laboratory position, utilizing the knowledge of lab science I gleaned during my studies and work experience.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Longevity Health Institute
Bingham Farms , MI
09.2024 - Current
Prepared treatment rooms for patient examinations.
Explained treatment procedures and physicians' instructions.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Assisted back office patient processes to reduce office wait times.
Documented notes during patient visits.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Administered injections, medications and treatments as directed by the physician.
Educated patients about medications, procedures and physician's instructions.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Medical Assistant
Neuro Consultants
Southfield, MI
05.2023 - Current
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Cleaned and maintained medical equipment following procedures and standards.
Incorporated outside records into charts and EHR.
Labeled and completed lab requisitions using ICD and CPT coding.
Prepared Botox injections by drawing up and logging the Botox
Assistant Store Manager
Platos's Closet
Rochester , MI
05.2018 - 05.2023
Answered customer questions and addressed problems and complaints in person and via phone.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Maintained inventory by checking merchandise to determine levels.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Oversaw aspects of maintenance, inventory and daily activity management.
Assisted in continuous development of effective store associates to achieve desired sales and results.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.