DARLENE BAUMANN

• Managed, led, and coached a team of 18 Operating Directors Nationally
• Responsible for weekly meetings with individual operating directors to provide market strategy and support for the growth of their branch
• Traveled to assigned locations to ensure proper set up of branches and worked with Operating Directors to develop strategic marketing plans
• Responsible for handling all aspects of performance plans
• Worked as a liaison between Operating Directors and the home office
• Assisted with the delivery of quarterly training classes held at the home office in Waco, TX
• Conducted weekly branch meetings and quarterly P&L calls.

• Obtained referrals from Hospital MD's, Case Managers and Social Workers
• Exceeded referral goals 8 out of 12 months
• Identified and transitioned patients from the Short Term to Long Term Acute Care Hospitals
• Documented patient assessments for MDs and RNs at Kindred Hospital that met government regulations
• Interacted with Insurance providers and Medicare to achieve 90% conversion to admission rate
• Conducted marketing activities, presentations that generated patient referrals.

• Served as a liaison between hospital social workers, case managers, physicians, medicare, insurance companies and families to identify and transition patients from the hospital to home with home health services.
• Transcribed patient assessments to be used by nursing staff that met government regulations.
• Conducted marketing activities to generate patient referrals.
• Provided education, training and support to patients and families regarding the transition process to home health care.
• Maintained computer records to process patient information and produce weekly reports.

• Provided gait training and upper/lower extremity neuromuscular rehabilitation
• Interacted with physicians, nurses, case managers and physical therapists regarding patient treatments
• Conducted daily physical therapy training for patients and provided family education.
• Demonstrated knowledge of anatomy, physiology, kinesiology, biomechanics, pathology, neurology and other related topics pertinent to physical therapy practice.
• Maintained accurate clinical documentation of patient progress including notes from sessions and outcomes achieved during treatment.

• Developed clinical healthcare division by calling on physicians and practice managers to secure new client agreements for staffing services
• Directed new business sales activities for healthcare division through networking, cold calling and account development.

• Gained 'preferred recruiter' status by the largest vitamin's manufacturer in the world - NBTY
• Secured 7 contracts with leading biotech companies within the first year of business.

• Reviewed employment applications, candidate qualifications, and compensation needs for clients in the biotech industry.
• Interviewed and screened potential candidates for open positions.
• Placed four biotech engineering positions within the first six months in division
• Secured contracts with five new client companies within the first year of employment.

• Created and delivered sales training course for new account managers to overcome barriers to reaching physicians
• Created and delivered a class on territory and time management
• Created and delivered a class on reimbursement involving Managed Care, Medicare and Medicaid

Account Manager (1993-1998)

• Successfully sold Accu-Chek blood glucose monitors and supplies to physician, retail and hospital accounts
• Managed several multiple state territories and exceeded sales goals of over 4 million dollars.
• Co-Marketed Pharmaceutical products with Eli Lilly, Becton Dickinson and Medtronic
• Ranked #2 out of 230 representatives nationally
• Was awarded "Rookie of the Year" in first year of sales.