Adriana Piedrahita
West New York,NJ
Summary
I have over a decade of experience in hospitality and food service management, where I am dedicated to delivering exceptional customer service, leading teams, and managing events. While my primary focus has been in the hospitality industry, my expertise spans various areas. I have managed restaurants, handled both front and back of house operations, and coordinated corporate dining events, university dining services, as well as meal services in hospitals and for patients—all while prioritizing food service quality and customer satisfaction In addition to my hospitality experience, I have more than four years of experience providing instruction to students in grade K-12. I have a proven ability to maintain discipline and create an inclusive, positive learning environment. I am skilled in developing engaging lesson plans that align with educational curricula.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Long-Term Substitute Teacher
West New York School School District
09.2021 - Current
- Managed classrooms with 20 to 25 students.
- Worked with special education teachers to address the needs of students with disabilities.
- Planned, prepared, and delivered lessons to students following approved curricula.
- Collaborated with fellow teachers to develop curriculum objectives and modify instruction based on assessment data.
Assistant Food & Nutrition Director
Morrison Healthcare Food Services-Mount Sinai West
01.2018 - 09.2019
- Managed 100 employees and 14 managers
- Responsible for retail, catering, and patient services
- Implemented and conducted safety and food audits
- Responsible for weekly, monthly, quarterly, and yearly financial reports and adjustments
- Work with union and hospital labor departments to recognize and award employees
- Monitored customer feedback regularly to improve customer experience.
Assistant Food Service Director
Aramark Higher Education-FIT
01.2015 - 01.2018
- Directed operations as manager, ensuring quality assurance in food preparation throughout the campus.
- Responsible for retail ordering and inventory management at FIT Express/Kaufman.
- Facilitated planning, coordination, and execution of campus-wide projects and initiatives.
- Oversaw a team of 100 staff members and interns to optimize workflow effectiveness.
Assistant Food Service Director
Nu-way Concessionaires-West New York Schools
11.2010 - 01.2015
- Managed food service for 10 schools from Pre-K through high school.
- Built and managed a monthly menu system.
- Implemented new USDA school nutrition changes and guidelines.
- Supervised kitchen personnel on portion control and food pyramid diets for schools.
- Collaborated closely with vendors, USDA, and government compliance agencies to obtain the best prices on quality products and ensure timely delivery standards.
- Developed strategies to improve food service levels for a busy facility handling 8,000 daily meals.
Multi-Unit Operation Manager
Columbia University Dining
08.2006 - 01.2010
- Managed and developed three retail units to serve over 1,000 students daily. Responsible for ordering, inventory, food production, presentation, cash handling, forecasting, and budgeting for three dining halls.
- Trained, hired, and developed union staff.
- Maintained an understanding of food trends and implemented them from scratch by training staff and developing menus.
Education
Master of Arts - Education
University of Phoenix
Phoenix, AZ05-2024
Bachelor of Arts (B.A - Business Administration
University of Phoenix
Phoenix, AZ06-2022
A.A - Hospitality Management
Hudson County Community College
Jersey City, NJSkills
- Student engagement
- Special education
- Collaborative learning
- Motivational techniques
- Lesson planning
- Classroom management
- People management
- Operations management
- Issues resolution
- Event planning expertise
- Food safety compliance
- Vendor negotiation
Certification
- Serv-Safe Training
- New York Protection Certification
- Human Resources Certification
Languages
Spanish
Timeline
Long-Term Substitute Teacher
West New York School School District
09.2021 - Current
Assistant Food & Nutrition Director
Morrison Healthcare Food Services-Mount Sinai West
01.2018 - 09.2019
Assistant Food Service Director
Aramark Higher Education-FIT
01.2015 - 01.2018
Assistant Food Service Director
Nu-way Concessionaires-West New York Schools
11.2010 - 01.2015
Multi-Unit Operation Manager
Columbia University Dining
08.2006 - 01.2010
Master of Arts - Education
University of Phoenix
Bachelor of Arts (B.A - Business Administration
University of Phoenix
A.A - Hospitality Management
Hudson County Community College
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