Adriana Ramos
Hawthorne,NJ
Summary
Recent Bachelor of Psychology graduate with hands-on experience in customer-facing roles. Proficient in client interaction, administrative support, and problem-solving. Skilled in communication, organization, and time management. Demonstrated ability to maintain confidentiality, collaborate effectively in team settings, and adapt to diverse environments. Eager to leverage academic background and practical experience to excel in Human Resources or Case Manager positions, contributing positively to client and organizational success.
Overview
1
1
year of professional experience
Work History
Receptionist
Euro Tans
Hawthorne, NJ
02.2023 - Current
- Managed a high-volume front desk, greeting and assisting customers with professionalism and courtesy.
- Handled incoming calls, directed inquiries, and provided accurate information to customers and staff.
- Scheduled and coordinated appointments, ensuring efficient use of time and resources.
- Assisted with administrative tasks, including data entry, filing, and document management.
- Facilitated communication between customers and staff, ensuring seamless coordination of services.
- Collaborated with team members to improve office procedures and enhance customer service.
Receptionist
Buick Gmc Of Mahwah
Mahwah, NJ
10.2023 - 04.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Updated daily log book with information about visitors entering the premises.
- Assisted with special projects assigned by management when required.
- Answered and directed incoming calls using multi-line telephone system.
Crew Member
Juicy Halal
Fair Lawn, NJ
06.2023 - 11.2023
- Restocked kitchen supplies including food products and utensils.
- Effectively communicated with team members and management to coordinate tasks and ensure efficient service.
- Managed multiple tasks in a fast-paced environment, demonstrating strong organizational skills and attention to detail.
- Trained and mentored new team members, fostering a supportive and collaborative work environment.
- Handled cash transactions and maintained accurate records, ensuring financial accountability.
- Assisted with inventory management, ensuring sufficient stock levels and timely replenishment.
Education
Bachelor of Arts - Psychology
William Paterson University of New Jersey
Wayne, NJ05-2024
Skills
- MS Office
- Problem-Solving
- Data Entry
- Office Management
- File Management
- Bookkeeping
- Scheduling
- Administrative Support
- Clerical Support
- Documentation And Reporting
- Document Management
- Greeting and Seating Clients
- Information Protection
- Organization skills
- Schedule Management
- Spreadsheet tracking
Timeline
Receptionist
Buick Gmc Of Mahwah
10.2023 - 04.2024
Crew Member
Juicy Halal
06.2023 - 11.2023
Receptionist
Euro Tans
02.2023 - Current
Bachelor of Arts - Psychology
William Paterson University of New Jersey
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