Dynamic professional with expertise in customer service and guest relations management, honed at Brazilian Mobile Spray Tans. Excelled in high-volume dining, enhancing order accuracy and efficiency. Recognized for increasing referrals and walk-in business through exceptional service. Skilled in dining area maintenance and menu recommendations, ensuring a welcoming environment and positive guest experiences.
Overview
2009
2009
years of professional experience
1
1
Language
Work History
Waitress
Brazilian Mobile Spray Tans
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Inspected dishes and utensils for cleanliness.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Event Hostess
Silver Sea Criuses
09.2005 - 04.2008
Provided waitstaff services to deliver exceptional dining experiences.