Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
Realtor Sales
Self-employeed
01.2017 - 01.2022
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Teacher Coordinator
Secretaria Do Estado De Minas Gerais
02.2005 - 01.2017
Increased parent involvement through regular communication, fostering a strong home-school connection and encouraging parental support in student learning.
Evaluated student progress regularly through formative assessments, adjusting instruction as needed to maximize learning outcomes.
Created safe and inclusive work environment of respect to promote positive teaching experience for teacher and assistance with diverse backgrounds.
Teacher, Grade 1
Prefeitura Municipal De Uberlandia
02.2001 - 02.2005
Collaborated with colleagues for curriculum development, sharing best practices and creating interdisciplinary units.
Incorporated social-emotional learning into daily lessons, promoting empathy, self-awareness, and responsible decision-making among students.
Developed strong relationships with parents, maintaining open communication to support student success both inside and outside the classroom.
Call Agent
American Express
01.1999 - 01.2001
Built strong customer relationships with empathetic communication and active listening skills.
Maintained accurate records of customer interactions, ensuring data integrity for future reference or analysis purposes.
Balanced high call volume while maintaining composure under pressure, resulting in satisfied customers and positive feedback ratings.
Mastered multiple software platforms to ensure seamless navigation during calls, improving overall productivity.