Adriana Reyes
Richmond,TX
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Deli Clerk
Kroger
Richmond , TX
03.2022 - Current
- Greeted customers in a friendly and professional manner.
- Adhered to health and safety standards while preparing food.
- Operated cash register accurately and efficiently for customer transactions.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Stocked shelves with fresh items daily.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Medical Biller
VNS Consultant
Webster , Texas
07.2017 - 05.2018
- Verified patient information, including insurance coverage and obtaining necessary signatures on forms.
- Ensured compliance with HIPAA guidelines when handling confidential patient information.
- Entered data into computer system accurately to ensure accuracy of patient information.
- Reviewed medical records for completeness prior to filing them away.
Administrative Cashier
Auto Nation Ford
Houston , TX
08.2013 - 07.2017
- Balanced the cash register at the start and end of each shift and reported any discrepancies to management.
- Performed office administrative duties as needed
- Scheduled appointments accordingly to dealership availability
- Verified accuracy and completeness of invoices prior to payment processing.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Reviewed and processed warranty claims to ensure accuracy of all information.
Sales Associate
Sam's Club
Houston, TX
03.2013 - 08.2013
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Demonstrated product features and benefits for customers' needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
High School Diploma -
J. Frank Dobie High School
Houston, TX05-2011
General Studies
San Jacinto College District
Pasadena, TXSkills
- Exceptional customer service
- Machine Safety
- Equipment Operation
- Ordering Procedures
- Data Entry
- Ethical standards
- Billing and Invoicing
- Daily Reporting
- Cash Management
- Documentation and Recordkeeping
Timeline
Deli Clerk
Kroger
03.2022 - Current
Medical Biller
VNS Consultant
07.2017 - 05.2018
Administrative Cashier
Auto Nation Ford
08.2013 - 07.2017
Sales Associate
Sam's Club
03.2013 - 08.2013
High School Diploma -
J. Frank Dobie High School
General Studies
San Jacinto College District