Adriana Rodriguez
Bethlehem,United States
Summary
Driven by a commitment to supporting others and advocating for underserved communities, with a strong passion for psychology and working with the community. Experienced in empathetic communication and providing comfort in sensitive situations. With over four years of customer service expertise, skilled in managing diverse personalities and cultivating constructive relationships. Known for creative problem-solving abilities and a resourceful approach to challenges.
Overview
6
6
years of professional experience
Work History
Federal Work Study Assistant
Dean of College of Humanities and Social Sciences
Valdosta, GA
10.2025 - Current
- Maintained confidential records, files, and sensitive communications with discretion.
- Improved office workflows by streamlining scheduling, document handling, and information retrieval.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Library Reference Desk Student Assistant
Valdosta State University
Valdosta, Ga
08.2024 - Current
- Help other fellow students find resources for research papers and other class assignments. Can handle both online and in-person questions that students have whether it is on research or help looking for a book. Able to use the Library of Congress to search for a book.
Cashier
Home Depot
Bethlehem, Ga
10.2022 - 07.2026
- Providing help with picking out precise merchandise such as building tools or wood. Able to identify what materials are needed for a specific project all while helping the customer checkout.
- Skilled at mixing paint while helping choose the right color to satisfy the customer as well as color matching.
- Working at the Pro Desk, help customers customizing their orders and calling their employers to pay for the orders over the phone.
Cashier
Walmart
Winder, Ga
03.2022 - 10.2022
- Bag groceries and checkout customers while maintaining great customer service and addressing any complaints or situations that they had. Able to handle escalated conversations when it comes to an unhappy guest. Handling money with precision and trust from the managers to run the front end of the store.
Bagger
Publix
Dacula, Ga
03.2021 - 11.2021
- Making sure that customers are receiving carefully packed groceries and top carry-out customer service. Helping to maintain the cleanliness of the registers to make sure shoppers have a pleasant experience.
Education
Bachelor of Arts - Psychology
Valdosta State University
Valdosta12-2026
Skills
- Microsoft Excel
- Microsoft Office
- Customer Service
- Critical Thinking
- Creative Problem Solving
- Teamwork Skills
- Communication
Timeline
Federal Work Study Assistant
Dean of College of Humanities and Social Sciences
10.2025 - Current
Library Reference Desk Student Assistant
Valdosta State University
08.2024 - Current
Cashier
Home Depot
10.2022 - 07.2026
Cashier
Walmart
03.2022 - 10.2022
Bagger
Publix
03.2021 - 11.2021
Bachelor of Arts - Psychology
Valdosta State University
Marriage and Family Therapy Internship
Listened in on therapy sessions, and offered my own opinions and thoughts on what type of treatment would be appropriate. Also learned how to work at the intake office: scheduled appointments, answered calls from potential new clients, and was able to send emails to staff about upcoming appointments.