ADRIANA ROMERO
Garland
Summary
Experienced office clerk with a strong background in administrative support and customer service. Demonstrates exceptional efficiency in planning, problem-solving, and communication. Seeking a full-time position that presents professional challenges and utilizes interpersonal skills, excellent time management, and problem-solving abilities. Committed to maintaining high standards of performance and contributing to the success of the organization.
Overview
4
4
years of professional experience
Work History
Operations Manager
Fiesta
Dallas
02.2021 - 07.2021
- Recommended or advised management on improvements for building facilities and equipment.
- Established new customer relationships to generate more business and enhance profitability.
- Coordinated with vendors to negotiate contracts and reduce shipping costs.
- Managed warehouse organization to optimize space utilization and streamline distribution processes.
- Resolved customer complaints related to shipping delays or damages promptly and professionally.
- Trained and mentored team members in best operational practices and procedures.
- Managed scheduling, training and inventory control.
Dax Clerk
Fiesta Market
Dallas
05.2020 - 02.2021
- Interacted with customers by phone, email, or in-person to provide information
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment
- Maintained filing system and organized customer documents for easy retrieval of information
- Input data into spreadsheets and databases
- Conducted cycle counts and audits and resolved issues to maintain accurate inventory records
- Attached price labels to products and updated sales floors tags
- Checked deliveries for any damage and alerted vendors.
- Maintained cleanliness and orderliness in the sales area and storage spaces.
Grocery Stocker
Fiesta Market
Dallas
08.2018 - 05.2020
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays
- Answered customer questions and provided detailed product information
- Greeted customers and directed to requested products
- Assisted customers by finding items quickly to boost store satisfaction rates
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate
- Maintained stockroom records and generated reports for management
Cashier
Fiesta Market
Dallas
10.2017 - 08.2018
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
Education
High School -
W.W Samuell High School
Dallas, TX05-2017
Biology
Eastfield College
Mesquite, TXSkills
- Spanish Speaking
- Multitasking
- Communication Skills
- Customer Service
- Vendor management
- Inventory control
- Training and mentoring
- Effective communication
- Team collaboration
- Complaint resolution
- Microsoft Access
- Fast Learner
- Sales Expertise
- Handling Payments
Hobbies and Interests
- I love crafting and painting for fun.
- Party planner for family events.
Languages
- Spanish, Native Speaker
- English, Fluent
Timeline
Operations Manager
Fiesta
02.2021 - 07.2021
Dax Clerk
Fiesta Market
05.2020 - 02.2021
Grocery Stocker
Fiesta Market
08.2018 - 05.2020
Cashier
Fiesta Market
10.2017 - 08.2018
High School -
W.W Samuell High School
Biology
Eastfield College