Adriana Solis
Brownsville,TX
Summary
Highly communicative individual identifies issues and make the best decisions regarding course of treatment. Disciplined Caseworker with expertise in data confidentiality and client education and promoting experience working with culturally diverse families.
Overview
11
11
years of professional experience
Work History
Caseworker I
Department Of Family And Protective Services
01.2023 - 09.2023
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Conducted home visits to assess living environment and provided appropriate referrals.
- Offered support and direction to families and coordinated with court system and other community agencies for treatment.
- Documented progress in treatment plans, educational, and recreational activities and maintained updated case records.
- Recorded case notes and performed follow-up documentation for admitted and transferred patients; led both group and individual counseling sessions.
- Documented client progress and activities in accordance with agency policies and procedures.
- Conducted home visits to assess clients' home environment and provide support.
Case Manager Specialist
Sevita Health
11.2017 - 01.2023
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Liaised with social worker to expedite financial assistance not covered by insurance.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Evaluated treatment plans against individual goals and healthcare standards.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Participated in community events to promote services and engage with public.
Medicaid Eligibility Specialist
Health And Human Services Commission
05.2012 - 08.2017
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Assisted clients with completion of applications and paperwork.
- Communicated with people from various cultures and backgrounds on application process.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Associate of Arts - Spanish
The University of Texas At Brownsville And Texas Southmost College
Brownsville, TX05.2010
Skills
- Interpersonal and Written Communication
- Service Assistance
- Case Notes
- Issue Identification
- Client Engagement
Languages
Spanish
Native or Bilingual
Timeline
Caseworker I
Department Of Family And Protective Services
01.2023 - 09.2023
Case Manager Specialist
Sevita Health
11.2017 - 01.2023
Medicaid Eligibility Specialist
Health And Human Services Commission
05.2012 - 08.2017
Associate of Arts - Spanish
The University of Texas At Brownsville And Texas Southmost College