Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Adriana Tostenson

kittery

Summary

Compassionate and dedicated Licensed Nursing Assistant with experience at Portsmouth Regional Hospital, skilled in patient care and relationship building. Proven ability to gain trust and provide emotional support, while maintaining strict hygiene protocols. Recognized for effective communication and teamwork, ensuring a positive environment for people and families during challenging times.

Overview

4
4
years of professional experience

Work History

Licensed Nursing Assistant

Portsmouth Regional Hospital
10.2024 - Current
  • Fostered strong relationships with patients'' families through clear communication and empathetic support during difficult times.
  • Assisted patients with activities of daily living, promoting independence and dignity in a supportive environment.
  • Provided exceptional support for patients requiring specialized care, such as those with dementia or complex medical conditions.
  • Maintained a calm and comforting atmosphere for patients experiencing anxiety or distress, utilizing effective communication techniques.
  • Reduced the risk of infection by maintaining strict adherence to hygiene protocols and infection control measures.
  • Contributed to efficient clinical operations by effectively managing supplies, equipment, and patient information.

Barista

Aroma Joes Coffee
06.2021 - 09.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Host/Expo Runner

Margaritas Mexican Grill
02.2023 - 08.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

In Home Caregiver

Right At Home Health Care
02.2023 - 04.2024
  • Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.

Education

No Degree - Pre Nursing

York County Community College
Wells, ME
08-2023

High School Diploma -

R.w Traip Academy
Kittery, ME
06-2023

Skills

  • Bathing assistance
  • Patient care
  • Basic life support
  • Vital signs monitoring
  • Privacy and confidentiality
  • Safety management
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • CPR certification
  • HIPAA compliance
  • CNA certification
  • Active listening
  • Verbal and written communication
  • Heavy lifting
  • Relationship building

Interests

When I was in High School I always had an interest in watching people build bikes and trucks, after high school I would sit in my friend garages and watch them take apart and rebuild there vehicles and weld My stepfather was a welder and I always found interest in it I thought it was too late to start this interest because I could have taken a vocational class through my high school although I was trimmed ince then I have grown up and found that I want to persue a welding and mechanics career

Timeline

Licensed Nursing Assistant

Portsmouth Regional Hospital
10.2024 - Current

Host/Expo Runner

Margaritas Mexican Grill
02.2023 - 08.2024

In Home Caregiver

Right At Home Health Care
02.2023 - 04.2024

Barista

Aroma Joes Coffee
06.2021 - 09.2024

No Degree - Pre Nursing

York County Community College

High School Diploma -

R.w Traip Academy

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