Summary
Overview
Work History
Education
Skills
Software
Languages
Timeline
Generic

Adriana Troka

Livonia,MI

Summary

Talented Business Development Executive brings high-level business, marketing and sales acumen. Drives competitive growth through proactive relationship building and pursuit of business opportunities . Savvy to industry trends, practices and customer demands.

Overview

14
14
years of professional experience

Work History

National Business Development Manager

Prism Specialties (ERS)
01.2022 - Current
  • Cultivated an extensive professional network within the industry, facilitating access to valuable resources and information on emerging trends.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.

Operations Manager

Medshare
04.2021 - 01.2022


  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Total Loss Representative

Allstate Insurance Co
08.2019 - 12.2020
  • Identified customer needs and meet those needs using appropriate customer service skills
  • Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
  • Created and managed project plans, timelines and budgets.

Assistant Branch Manager

Citizen's Bank
08.2016 - 08.2019
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Managed branch size of over $1,000,000.00 in deposits and team of 8 full and part-time employees.
  • Complied with established internal controls and policies.
  • Implemented targeted marketing strategies that attracted new customers while retaining existing ones leading to an overall increase in branch footfall.

Personal Banker

Huntington National Bank
10.2015 - 08.2016
  • Responsible for developing, maintaining and growing existing affluent client base for investment and retirement financial services.
  • Provided ongoing mentorship to junior bankers, building their skills in sales techniques and customer relations management.
  • Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
  • Backed up teller team by handling needs of new and existing customers at main counter.

Senior Lead Teller

JP Morgan Chase
09.2014 - 10.2015


  • Mentored and trained new tellers on bank procedures and customer service standards.
  • Referred customers to other banking departments for specialized services.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Account Director

Cash Advance USA
08.2010 - 09.2014


  • Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
  • Applied business and marketing knowledge to develop briefs and pitches for customer projects.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed budgets for multiple accounts, ensuring optimal allocation of resources for maximum impact.

Education

Bachelor of Arts - Business Management

University of Michigan - Dearborn
Dearborn, MI
05.2016

Associate of Science - Marketing And Applied Advertising

Schoolcraft College
Livonia, MI
05.2013

Skills

  • Brand Marketing
  • Goal Setting and Achievement
  • Territory Growth
  • Strategic Partnerships
  • Reporting capabilities
  • Sales and Marketing
  • New Hire Onboarding
  • Training and Development

Software

Microsoft Office

Quickbooks

Google Analytics

Media Management

Languages

Albanian
Native or Bilingual
Spanish
Full Professional
Greek
Professional Working

Timeline

National Business Development Manager

Prism Specialties (ERS)
01.2022 - Current

Operations Manager

Medshare
04.2021 - 01.2022

Total Loss Representative

Allstate Insurance Co
08.2019 - 12.2020

Assistant Branch Manager

Citizen's Bank
08.2016 - 08.2019

Personal Banker

Huntington National Bank
10.2015 - 08.2016

Senior Lead Teller

JP Morgan Chase
09.2014 - 10.2015

Account Director

Cash Advance USA
08.2010 - 09.2014

Bachelor of Arts - Business Management

University of Michigan - Dearborn

Associate of Science - Marketing And Applied Advertising

Schoolcraft College

Similar Profiles

CREATE PROFILE
Adriana Troka