Adriana Trujillo
Houston
Summary
Bilingual Legal Operations and Administrative Supervisor with 7+ years of experience supporting high-volume immigration law practices through leadership in office management, legal support, and workflow coordination. Proven success supervising staff, managing attorney calendars, overseeing billing and payroll processes, and ensuring compliance with complex USCIS and EOIR filings. Skilled in optimizing office operations, training teams, and maintaining confidential legal records while delivering exceptional client service. Recognized for organizational leadership, operational efficiency, and the ability to streamline legal and administrative processes in fast-paced law firm environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Legal Operations & Administrative Supervisor
Quijano Law Firm, PLLC
Houston, TX
04.2023 - 01.2026
- Directed daily operations of a fast-paced immigration law office, supporting attorneys and legal staff while improving workflow efficiency and case processing timelines.
- Supervised multi-department teams handling USCIS and EOIR matters, ensuring accurate preparation, proofreading, and organization of compliance-driven filings.
- Managed client billing, invoicing processes, and resolution of escalated account issues while maintaining professional client relationships.
- Coordinated calendars and scheduling for three attorneys, prioritizing court deadlines, consultations, and case milestones.
- Oversaw employee scheduling, time tracking, and payroll coordination using QuickBooks Time.
- Supported recruitment initiatives, participated in interviews, and trained newly hired staff to ensure operational consistency.
- Translated legal documents and served as interpreter during USCIS interviews and client consultations.
- Represented the firm at community outreach events and immigration forums, strengthening client engagement and firm visibility.
- Managed vendor relationships, office supplies, and operational logistics to maintain uninterrupted office operations.
Receptionist → Paralegal → Court Department Superv
Law Offices of Hector J. Lopez, PLLC
Houston, TX
08.2019 - 01.2023
- Promoted multiple times based on performance and leadership, advancing from Receptionist to Legal Assistant and ultimately Court Department Supervisor.
- Supervised a team of four paralegals and coordinated scheduling for three attorneys handling immigration court matters.
- Assisted attorneys with immigration filings including USCIS petitions and EOIR court cases involving detained and non-detained clients.
- Managed client intake, document collection, and case preparation while ensuring strict adherence to filing deadlines.
- Implemented workflow improvements that increased efficiency and reduced processing delays.
- Maintained organized case files and confidential legal documentation in compliance with firm procedures.
- Served as a primary liaison between attorneys, clients, and court personnel.
Front Desk Receptionist
LA Fitness
Houston, TX
11.2014 - 11.2019
- Managed front desk operations serving 200+ daily visitors while maintaining professional customer service standards.
- Processed payments, account updates, and membership renewals with accuracy and confidentiality.
- Scheduled training sessions and supported member engagement initiatives.
Dispatcher
DTS Logistixs, LLC
Houston, TX
01.2018 - 11.2018
- Coordinated driver dispatch schedules and daily delivery routes to maximize operational efficiency.
- Maintained driver records, verified timesheets, and submitted payroll data accurately.
- Achieved high customer satisfaction through effective scheduling and communication.
Education
High School Diploma -
Jersey Village High School
Houston, TXSkills
- Immigration Case Management (USCIS & EOIR)
- Legal Document Preparation & Filing
- Client Intake & Case Coordination
- Legal Translation & USCIS Interpretation
- Compliance & Confidential Records Management
- Office Operations & Workflow Optimization
- Billing, Invoicing & Payroll Coordination
- Calendar & Deadline Management
- Vendor & Facilities Coordination
Legal & Paralegal Support
Administrative & Operations Management
- Travel Planning & Expense Coordination
- Staff Supervision & Scheduling
- Recruitment, Onboarding & Training
- Escalation Resolution & Client Relations
- Cross-Team Communication & Meeting Facilitation
- Microsoft Office Suite
- QuickBooks Time
- Legal Case Management Software
- Adobe Acrobat & Document Management Systems
Leadership & Team Development
Technology
Certification
- Texas Notary Public (Valid through Aug 2028)
- Legal Translation (Spanish ⇆ English)
- USCIS Interview Interpretation
- Community Outreach & Client Education Support
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Legal Operations & Administrative Supervisor
Quijano Law Firm, PLLC
04.2023 - 01.2026
Receptionist → Paralegal → Court Department Superv
Law Offices of Hector J. Lopez, PLLC
08.2019 - 01.2023
Dispatcher
DTS Logistixs, LLC
01.2018 - 11.2018
Front Desk Receptionist
LA Fitness
11.2014 - 11.2019
High School Diploma -
Jersey Village High School