To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Community Service Worker II
Imperial County Behavioral Health Services
01.2023 - Current
Cultivated and maintained relationships with community members to facilitate outreach activities.
Provided crisis intervention services to individuals experiencing emotional distress or critical situations.
Improved overall well-being of clients through effective case management and resource referrals.
Led mental health workshops for awareness to empower community members.
Connected families with local resources for specific needs.
Evaluated program effectiveness through regular data entry and made necessary adjustments for continuous improvement.
Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
Exercised leadership capabilities by successfully motivating and inspiring others.
Cultivated interpersonal skills by building positive relationships with others.
Acted as team leader in group projects, delegating tasks and providing feedback.
Learned and adapted quickly to new technology and software applications.
Provided training to 15-20 employees annually to prepare for adequate circumstances.
Managed approximately 15+ incoming calls per day to coordinate outreach activities.
Community Service Worker I
Imperial County Behavioral Health Services (ICBHS)
11.2020 - 01.2023
Assist in providing mental health education information to community members.
Coordinated with local agencies to provide resources to clients.
Developed and maintained accurate records of programs and services.
Developed strong rapport with clients, fostering trust and open communication approximately 30-50 clients monthly.
Conducted home visits to provide services to community of clients referred approximately 15 clients monthly.
Facilitated outreach activities to build community awareness.
Collaborated with local agencies to create comprehensive network of resources for community members in need.
Improved overall well-being of clients through effective case management and resource referrals.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Demonstrated strong organizational and time management skills while managing multiple projects.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Mental Health Worker I
Imperial County Behavioral Health Services (ICBHS)
04.2019 - 11.2020
Assist and collaborate with clinical staff in mental health education and linkage to community resources,
Supervise mental health patients and work with mental health professionals for well-being and recovery of mental health patients approximately 5-8 clients.
Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
Monitored patient progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.
Implemented crisis intervention plans to support client safety.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Education
Bachelor of Science - Psychology
Grand Canyon University (GCU)
Phoenix, AZ
10.2023
Associates of Arts - Behavioral Sciences
Imperial Valley College (IVC)
Imperial, CA
06.2018
High School Diploma -
Calexico High School
Calexico
06.2014
Skills
Ability to work in fast-paced environment and excel in multi-tasking responsibilities
Employee Training
Program coordination
Multicultural Sensitivity
Problem-Solving
Educational Programs
Data Entry Software
Community Engagement
Report Preparation
Collaboration and Teamwork
References
References available upon request
Languages
Spanish
Native or Bilingual
Timeline
Community Service Worker II
Imperial County Behavioral Health Services
01.2023 - Current
Community Service Worker I
Imperial County Behavioral Health Services (ICBHS)
11.2020 - 01.2023
Mental Health Worker I
Imperial County Behavioral Health Services (ICBHS)
SUD Counselor Adolescent Treatment Program at Imperial County Behavioral Health ServicesSUD Counselor Adolescent Treatment Program at Imperial County Behavioral Health Services
Instructional Assitant Special Education at Calexico Unified School DistrictInstructional Assitant Special Education at Calexico Unified School District