Adriana Vega
Norwalk
Summary
Versatile and compassionate professional with a track record of enhancing efficiency at through expert bilingual administrative support and meticulous documentation management. Demonstrates exceptional time management and emotional support skills, contributing to a positive and productive work environment. Achieved a significant reduction in document errors, underscoring a commitment to accuracy and quality service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Caregiver
Christie Paulsell
03.2023 - 01.2025
- Administered medication using specialized software, maintaining accurate records and schedules.
- Prepared and served nutritious meals, catering to specific dietary needs and preferences.
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Provided empathetic emotional support, fostering a trusting and comforting relationship with patients.
Administrative Assistant
Start Community Health Center
01.2023 - 09.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Verified Patient's Health Insurance. Assisted in qualifying Patient's with no insurance and low income in a sliding scale to pay consultation and lab work.
- Assisted in qualifying Patient's for Medicaid or Obamacare.
- Served as a English Translator for Behavioral Health and Primary Care Spanish speaking Patient's.
Indexer
St Tammany Clerk of Courts
09.2022 - 12.2022
- Reviewed and entered all Conveyance and Mortgage documents in the Clerk of Courts database.
- Audited documents and made sure that they were executed properly to meet Louisiana State guidelines.
- Translated and explained processes to the Spanish Community within the Clerk of Courts.
English Tutor
Independant Tutor
04.2018 - 09.2022
- Enhanced student reading comprehension by implementing engaging literature discussions.
- Provided individualized tutoring sessions to address specific language challenges.
- Organized literature circles to promote collaborative learning and discussion.
- Integrated cultural perspectives into lessons to broaden students' understanding of language.
Bilingual Administrative Assistant
Pelton & Balducci
01.2018 - 03.2018
- Enhanced office efficiency by managing and organizing daily administrative tasks.
- Assisted Paralegals and Attorney's in translating documents from Spanish to English or English to Spanish.
- Scheduled meetings and ensured that the Client files where complete with all the proper documentation to present to USCIS.
- Responsible for Accounts Payable and Receivable for the office.
Closing Processor
Platinum Title Settlement Services
02.2016 - 01.2018
- Maintained a high level of accuracy on closed loans, contributing to a positive reputation for the company within the industry.
- Maintained confidentiality and privacy by adhering to company security protocols when handling sensitive financial documents and customer information.
- Prepared general and specialized closing documents and organized real estate and lender loan documents in preferred order.
- Reduced errors in closing documents by thoroughly checking all information against loan application data.
- Obtained clear title by ordering title reports, resolving title defects and satisfying existing liens and encumbrances against property or principals.
Loan Coordinator
Guaranteed Rate
04.2015 - 10.2015
- Ensured data integrity by meticulously reviewing financial documents, credit reports, and other supporting materials for accuracy during the application process.
- Developed strong rapport with clients and referral partners, leading to increased business opportunities and a growing network of industry contacts.
- Trained new team members on company policies, procedures, and industry regulations to ensure a high level of service quality.
- Managed client expectations by clearly communicating terms, conditions, requirements, and timelines throughout the loan process.
Consumer Finance Liaison
Webster Bank
05.2014 - 04.2015
- Managed a Pipeline with Consumer Loans in communicating, updating, and gathering information to ensure loan closes.
- Responsible for communication with all parties involved in the loan closes.
- Responsible for communication with all parties involved in the loan process informing them of all updates via email, phone, and in the Loan Origination System.
Education
BBA - International Business
Berkeley College
White Plains, NYSkills
- Respectful and compassionate
- Time management
- CPR Certified
- Multitasking and organization
- Dependable and responsible
- Emotional support
- Verbal and written communication skills
- Medical record-keeping
Certification
- Time Management Certificate Program - American Management Association (AMA).
- Supervising Off Site Employee - American Management Association (AMA)
- Dale Carnegie Course
Languages
Spanish
Native or Bilingual
Timeline
Caregiver
Christie Paulsell
03.2023 - 01.2025
Administrative Assistant
Start Community Health Center
01.2023 - 09.2024
Indexer
St Tammany Clerk of Courts
09.2022 - 12.2022
English Tutor
Independant Tutor
04.2018 - 09.2022
Bilingual Administrative Assistant
Pelton & Balducci
01.2018 - 03.2018
Closing Processor
Platinum Title Settlement Services
02.2016 - 01.2018
Loan Coordinator
Guaranteed Rate
04.2015 - 10.2015
Consumer Finance Liaison
Webster Bank
05.2014 - 04.2015
- Time Management Certificate Program - American Management Association (AMA).
- Supervising Off Site Employee - American Management Association (AMA)
- Dale Carnegie Course
BBA - International Business
Berkeley College
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