Adriana Vivar Horea
The Bronx,NY
Summary
Driven by a commitment to excellence, I leveraged my orthodontic instrument knowledge and relationship-building skills at 125th Street Braces to enhance patient satisfaction and streamline treatment processes. My proficiency in orthodontic emergencies management and ability to foster patient trust resulted in a significant improvement in treatment compliance and efficiency. Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
2
2
years of professional experience
Work History
Orthodontic Dental Assistant
125th Street Braces
10.2023 - 07.2024
- Prepared dental equipment and materials for orthodontic procedures, ensuring optimal readiness for efficient appointments.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Dental Front Office Receptionist
125th Street Braces
10.2023 - 07.2024
- Minimized missed appointments through consistent reminder calls or emails to confirm upcoming visits or reschedule if necessary.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Managed patient billing processes for timely, accurate payments.
Medical Receptionist
Obilo's Pediatrics Associates
06.2021 - 07.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Education
High School Diploma -
Harry S Truman High School
Bronx, NY06.2021
Skills
Orthodontic records management
Orthodontic emergencies management
Orthodontic patient satisfaction
Orthodontic patient follow-up
Dental records
Customer Service
Relationship Building
Insurance Verification
Languages
Spanish
Native or Bilingual
Timeline
Orthodontic Dental Assistant
125th Street Braces
10.2023 - 07.2024
Dental Front Office Receptionist
125th Street Braces
10.2023 - 07.2024
Medical Receptionist
Obilo's Pediatrics Associates
06.2021 - 07.2022
High School Diploma -
Harry S Truman High School
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