Adriana Chavez
Albuquerque,NM
Overview
6
6
years of professional experience
Work History
Lead Cashier
Ulta Beauty
Albuquerque, NM
06.2023 - Current
- Return to previously held position with similar tasks
- Maximized performance by monitoring daily activities and mentoring team members
- Resolved staff member and guest conflicts, actively listening to concerns and finding appropriate middle ground
- Managed cross-functional team of up to 8 associates to maximize guest experiences, resulting in meeting hourly sales goals
- Opening and closing store, including counting cash drawers, following operational procedures, accounting for errors, and resolving discrepancies
- Collaborated with brand representatives to plan and successfully host brand-specific events
Student Teacher, Tenth Grade
Albuquerque Public Schools
Albuquerque, NM
07.2023 - 09.2023
- 10th Grade World History and Law classroom at Atrisco Heritage Academy
- Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement
- Worked with classroom teacher to learn about current standards and best practices
- Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline
- Facilitated discussions and activities to promote student collaboration and engagement
- Prepared quizzes, tests, and examinations to gauge how well students were learning
- Evaluated students' understanding of course material through examinations and in-depth essay writing
Human Resources Administrative Assistant
University Of New Mexico
Albuquerque, NM
08.2022 - 05.2023
- Delivered friendly assistance to new hires throughout hiring process and completed official government paperwork per legal mandates
- Indexed paperwork, sorted, and delivered mail, and maintained office organization
- Assisted with customer service calls internal and external with questions regarding human resources for 5000+ employees at UNM.
- Completed weekly audits on over 2,500 personnel files and paperwork
- Indexed various human resource documents in collaboration with three departments
Lead Cashier
Ulta Beauty
Albuquerque, NM
03.2021 - 08.2022
- Arranged merchandise to present visually appealing displays that drive sales.
- Completed purchases and processed payments.
- Managed and inventoried weekly shipments of over 5,000 pieces.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario
- 100% loyalty sign-up for new members.
- Train new employees on processes and procedures.
- Customer serviced over 100 customers daily.
Team Member and Trainer
Dion's
Albuquerque, NM
09.2018 - 03.2021
- Instructed junior team members on protocols and procedures of each station to maximize contributions and increase performance
- Conducted weekly trainings and led orientation of over 30 new employees
- Contributed to team success by completing jobs quickly and accurately
- Summer of 2020, opened new location in Roswell, New Mexico
Volunteer
SouthWest Organizing Project
Albuquerque, NM
08.2017 - 05.2018
- Organized events related to Chicano/a Civil Rights.
- Assisted program manager with planning and fundraising responsibilities.
- Met with other volunteers and program leaders to discuss new service opportunities.
Education
Bachelor of Arts - English Studies
University of New Mexico
Albuquerque, NM12.2023
No Degree - Liberal Arts And General Studies
Central New Mexico Community College
Albuquerque, NM2022
High School Diploma -
South Valley Academy
Albuquerque, NM 05.2020
Skills
- Fluent in English and Spanish
- Public speaking
- Proficient in Excel, Adobe Photoshop, and Social Media
- Teaching and Training
- Business Correspondence
- Sales expertise
- Money handling
- Complaint resolution and communication
- Auditor and Inventory Control
- Classroom management
Timeline
Student Teacher, Tenth Grade
Albuquerque Public Schools
07.2023 - 09.2023
Lead Cashier
Ulta Beauty
06.2023 - Current
Human Resources Administrative Assistant
University Of New Mexico
08.2022 - 05.2023
Lead Cashier
Ulta Beauty
03.2021 - 08.2022
Team Member and Trainer
Dion's
09.2018 - 03.2021
Volunteer
SouthWest Organizing Project
08.2017 - 05.2018
Bachelor of Arts - English Studies
University of New Mexico
No Degree - Liberal Arts And General Studies
Central New Mexico Community College
High School Diploma -
South Valley Academy