ADRIANA MARIA GONZALEZ

• Worked with underwriters to fix application problems and resolve issues.
• Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
• Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
• Analyzed loan applications and credit reports to determine loan eligibility and risk level.
• Explained different types of loans pertaining to client situations.
• Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
• Assisted customers with completing loan applications and other paperwork.

• Calculated quotes and educated potential clients on insurance options.
• Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
• Obtained underwriting approval by completing application for coverage.
• Maintained high standards of customer service by building relationships with clients.

• Met with borrowers to educate on loan process and obtain information for loan applications.
• Explained to borrowers different types of loans and credit options available and terms of services.
• Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans
• Met with applicants to obtain information for loan applications and to answer questions about process.
• Handled customer complaints and took appropriate action to resolve them.
• Worked with clients to identify financial goals and to find ways of reaching those goals.

• Driving sales through outbound calling and borrower solicitation efforts to potential residential loan customers
• Analyze applicants' financial status, credit, and property evaluations to determine thefeasibility of granting loans
• Interview applicants and request specifie information for loan applications
• Contact applicants or creditors to resolve questions about applications or to assist with thecompletion of paperwork
• Send, receive, and review application and disclosure packages from borrowers.
• Utilize systems for maintaining product knowledge, registering loans accurately, and pipeline management

• Inspect layouts and advertising copy and edit scripts, audio and video tapes, and other promotional material for adherence to specifications
• Gather and organize information to plan advertising campaigns.
• Confer with department heads or staff to discuss topics such as contracts, selection of advertising media, or product to be advertised
• Provide presentation and product demonstration support during the introduction of new products and services to field staff and customers.

• Bidding in the Auctions - Real Estate wholesale business
• Analyze information on property values, taxes, zoning, population growth, and traffic volume and

patterns to determine if properties should be acquired.

• Manage and oversee operations, maintenance, administration, and improvement for residential

properties.

• Solicit and analyze bids from contractors for repairs, renovations, and maintenance

• Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
• Identified opportunities to reduce lead times and improve inventory management.
• Analyzed market and delivery systems to assess present and future materials availability.
• Completed monthly profit and loss performance reports.

• Hired and managed employees to maximize productivity while training staff on best practices and protocols.
• Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
• Cultivated strong relationships with external partners to foster collaboration and maximize resources.
• Reduced operational costs through strategic cost management initiatives.

• Explained entire mortgage loan process to borrower.
• Evaluated borrower financial information, pay stubs and credit history to determine loan possibility.
• Assessed clients' financial data to determine loan suitability.
• Collaborated with different lenders to find best possible deal for homebuyers.

Certified Missed Fortune TEAM

• Analyze financial information obtained from clients to determine strategies for meeting clients' financial

objectives.

• Review clients' accounts and plans regularly to determine whether life changes, economic changes, or

financial performance indicates a need for plan reassessment.

• Devise debt liquidation plans that include payoff priorities and timelines.
• Conduct seminars or workshops on financial planning topics, such as retirement planning, estate

planning, or the evaluation of severance packages.