ADRIANE AVERETTE
Royse City,TX
Summary
Detect & Investigation Analyst Lead Highly motivated individual with experience in the banking and financial services industries. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.
Overview
29
29
years of professional experience
Work History
Fraud Investigator
Goldman Sachs
Richardson, TX
06.2025 - Current
- Executed comprehensive investigations into fraudulent transactions, identifying patterns and anomalies in data.
- Conducted in-depth analysis of transaction data to identify and address potential risks.
- Conducted thorough investigations through detailed background checks to uncover critical information for successful case resolutions.
- Delivered exceptional customer service to clients impacted by fraudulent activities, ensuring compliance with regulatory guidelines.
- Ensured confidentiality in handling sensitive information to safeguard company reputation and client privacy.
- Conducted in-depth investigations and analyzed transaction patterns to identify potential risks and enhance security measures.
- Implemented and managed fraud detection strategies to reduce fraudulent activity.
- Analyzed customer data to detect and mitigate fraudulent activities.
- Notified customers of potential fraud to safeguard accounts and mitigate risks.
- Conducted thorough reviews of transactions and receipts to ensure compliance and security.
Fraud Analyst
PNC Bank
Dallas, TX
10.2021 - 03.2025
- Analyzed customer case reports and investigations to mitigate fraud and reduce organizational risk.
- Monitored and analyzed patterns of suspicious activity to enhance prevention strategies and safeguard assets.
- Performed comprehensive analysis of banking transactions and reports to detect and prevent fraudulent and suspicious activities.
- Assessed results and proposed strategic dispositions based on comprehensive findings.
- Executed defined research procedures to identify and resolve issues related to customer accounts, including debit cards, credit cards, checking accounts, and savings accounts.
- Implemented structured research methodologies to identify and address issues within system FDWC, FDR service browsers, Lexis Nexis, Innovis, and Actimize.
- Established and enforced protocols to reduce fraud and AML risks while minimizing potential losses.
- Monitored and evaluated alerts across several platforms to uncover significant fraud trends.
- Managed submission of Suspicious Activity Reports (SARs) to maintain adherence to financial regulations.
Fraud Investigator II
BBVA Bank
Dallas, TX
02.2019 - 10.2021
- Handled incoming email inquiries to address issues of check fraud, wire fraud, ACH fraud, elderly abuse, identity theft, and internal employee investigations.
- Facilitated case development and allocation to investigators in response to incoming email requests.
- Organized and maintained comprehensive records of case load in Excel to facilitate case tracking and management.
- Handled calls from branches and external contacts to ensure timely case information updates.
- Processed client Vista alerts to facilitate timely assignment of identity theft cases.
Fraud Investigator I
BBVA Bank
Birmingham, AL
03.2017 - 02.2019
- Performed in-depth analysis of complex cases through internal and external applications, providing thorough notes that outline facts and actions executed.
- Reviewed alerts for ACH and wire fraud using various applications. Assisted in preparing documentation for law enforcement officials regarding cases. Acted as a liaison to build relationships with other lines of business.
- Optimized organization of files, reports, casework, and essential records to enhance compliance with departmental guidelines.
- Reviewed newly assigned cases to apply correct determinations in alignment with bank's documented procedures and established FinCEN guidelines.
- Drafted comprehensive narrative of investigation findings to facilitate regulatory review and approval process.
- Oversaw regulatory compliance referrals and filings relevant to cases. Managed the timely and precise issuance of regulatory reports in alignment with FinCEN timeframe requirements.
- Completed daily administrative tasks, including drafting reports and monitoring payroll and return decisions. Assisted in maintaining accurate records and ensuring timely processing of documents. Supported team efforts in achieving operational efficiency through diligent task management.
- Compiled and submitted suspicious activity reports to ensure regulatory compliance.
- Drafted detailed investigative reports to assist state and federal law enforcement in the prosecution of fraud and illegal activities against the bank.
- Executed thorough investigations into internal and external bank fraud incidents.
- Oversaw case review and assignment to investigators through investigation referral e-mail.
- Conducted outbound calls to customers, other banks, and internal departments to address inquiries and provide support. Handled over 30 incoming calls daily from branches and customers, resolving account-related issues efficiently.
Sr Fraud Specialist
BBVA Bank
Birmingham, AL
07.2016 - 06.2017
- Analyzed customer accounts using various tools to detect unusual patterns or behaviors that may signify fraudulent activity.
- Analyzed credit card applications and wire transfers to detect and prevent fraudulent activities, safeguarding financial assets.
- Managed incoming call operations from lines of business and customers.
- Provided expert guidance on technical strategies to effectively mitigate online and electronic fraud risks.
Loan Research Analyst
Bbva
Birmingham, AL
03.2005 - 07.2016
- Exhibited strong analytical and prioritization skills while managing multiple projects across various systems.
- Oversaw the administration of auto interest-only loans and secured signature express loans. Managed client relationships for unsecured and secured lines of credit. Directed the processing of real estate loans and loans secured with UCC filings using Alnova and AFS loan systems.
- Created and processed indemnity letters for lost overpayment checks to ensure compliance with company policies.
- Managed stop payment requests for unreceived overpayment checks to ensure timely reissuance for customer satisfaction.
- Performed detailed interest assessments on loans and lines to verify billing accuracy and prepared 1098 interest paid letters for prior years.
- Created and issued transportation letters to facilitate customer deployments and international travel.
- Oversaw collection of essential documentation for subpoena requests from legal department. Coordinated retrieval of checks, deposit tickets, debit memos, and loan payment records to support legal processes.
- Directed investigations into loan modification challenges, focusing on credit report discrepancies, name and address errors, and Social Security number issues. Oversaw resolution of maturity date inconsistencies, rate gaps, warranty deed matters, and lender-placed insurance questions. Championed client support initiatives to address CPI inaccuracies and related concerns.
- Investigated and resolved disputed items reported to Better Business Bureau and Consumer Financial Protection Bureau to enhance customer satisfaction.
Proof Operator
Compass Bank
Birmingham, AL
03.2005 - 02.2007
- Managed operation of proof machine to accurately sort and verify credits, debits, and deposits.
- Executed preparation, sending, and receipt of image cash letters while processing all transit bags.
- Executed precise, high-volume money counting utilizing both manual and automated methods.
Admit Clerk
Childern's Hospital of Birmingham
Birmingham, AL
05.1997 - 09.1998
- Facilitated processing of patient records for upcoming clinic appointments.
- Reviewed and confirmed patient insurance information to support accurate billing and claims processing.
- Facilitated efficient management of patient documentation, ensuring accurate demographic and insurance details, and prepared wristbands for patient identification.
- Verified and dispatched patient paperwork to correct clinics to maintain operational efficiency.
- Responded to incoming calls from clinics and ERs, providing essential support and information to callers.
- Facilitated emergency room admissions by coordinating patient intake processes.
Education
High School Diploma -
West End High School
Birmingham, AL05-1995
Skills
- Financial fraud
- Records research
- Partnering and relationships
- Anti-money laundering
- Fraud prevention
- Credit card fraud
- Report filing
- Criminal investigations
- Telephone etiquette
- Interviewing capability
- Investigative techniques
- Fraud detection
KEY ACHIEVEMENTS
- Fraud Loss Prevention: Prevented fraud losses by detecting 95% of suspicious activities early.
- Case Management Excellence: Managed cases daily, maintaining high accuracy and efficiency.
- Regulatory Compliance: Filed SARs to ensure regulatory compliance.
Timeline
Fraud Investigator
Goldman Sachs
06.2025 - Current
Fraud Analyst
PNC Bank
10.2021 - 03.2025
Fraud Investigator II
BBVA Bank
02.2019 - 10.2021
Fraud Investigator I
BBVA Bank
03.2017 - 02.2019
Sr Fraud Specialist
BBVA Bank
07.2016 - 06.2017
Loan Research Analyst
Bbva
03.2005 - 07.2016
Proof Operator
Compass Bank
03.2005 - 02.2007
Admit Clerk
Childern's Hospital of Birmingham
05.1997 - 09.1998
High School Diploma -
West End High School