Adriane McCloria
Pomona,CA
Overview
9
9
years of professional experience
Work History
Behavior Technician
Autism Learning Partners
Inland Empire Region
04.2024 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
Front Office Agent
The Westin Hotel
Pasadena, Ca
12.2023 - Current
- Arrange specialized services for VIP customers
- Assist customers with the planning of special events such as weddings and business conferences
- Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
- Explain local amenities and attractions to guests
- Respond to guests' issues and complaints in a friendly, timely manner
- Welcome guests, check them in, distribute room keys and explain the hotel's amenities
- Manage online, phone and in-person room reservations.
Receptionist/Inventory Supervisor/ Shift Lead Supervisor
IGS Solutions LLC
Pomona, Ca
06.2022 - 05.2023
- Verify every guests information before checking them in
- Keep count of every product we had in house, on the floor and what we were receiving for the week
- Scan every product into our database and get a manager sign off once it was all completed and accounted for
- Manage all 27 registers and making sure each one was on point
- If one was off alert cash management manager and have them investigate the register and employee assigned to it
- Create everyone's schedules for the day and make sure each groups goes to their breaks at the assigned times so that it can be an easy flow throughout the shifts.
Warehouse Sorter / Administrative Assistant
DNATA Metro Air Service
Ontario, Ca
12.2020 - 02.2022
- Organize packages by cities and states and be able to pack a 18 wheeler truck if aircraft containers are not available
- Work extended hours during peak season (holidays)
- Made sure every employee including the drivers took every training on time and made sure they passed
- Input hours into payroll and include everyone's sick, vacation and pto requests.
Membership Sales Supervisor
Crunch Fitness
Rancho Cucamonga, Ca
08.2020 - 10.2021
- Check-in all members in accordance with company procedures
- Generate leads/new business through member promotions, leads, referrals, social media, guest passes and prospecting
- Make sure everything stayed as clean as possible
- Set up personal workout sessions between the 4 different trainers
- Create everyone's schedules and enter payroll accordingly.
Amazon Delivery Driver - Third Party
ACTIV Enterprises LLC
El Monte, Ca
10.2018 - 03.2020
- Work in all weather conditions and deliver packages to the correct addresses and make sure they are not damaged when delivering
- Be customer obsessed and notify customers if we need further options like a gate code, safe place/neighbor for the package
- Lift packages 600lbs and heavier and be able to run/walk up and down stairs.
Assistant Cosmetologist
MESCH Hair Salon
Studio City, Ca
07.2016 - 03.2019
- Helped the head stylist with her clientele throughout the day
- Assist with shampoos, hair color, weaving and braids
- Make sure all clients check in times were known to the head stylist and notified her if a client had to cancel and/or reschedule
- Make sure clients were comfortable and informed throughout the whole process of what we were doing to their hair and what the outcome was
- Help clean and sanitize everything before locking up for the day.
Afterschool Youth Leader
Pasadena Unified School District
Pasadena, Ca
08.2015 - 07.2018
- Managed a class of 30-35 1st grade and Kindergarten students for 4-5 hours Monday through Friday
- Become familiar with every parent and/or guardian and make sure to report how each student's day went to their parents and highlight the minor and major parts of the day if there were any
- Create a lesson plan and get it approved by the principal and superintendent
- Make sure the kids are being productive at all times and help with homework.
Education
Child Development -
Pasadena City College
Pasadena, CA01.2016
Cosmetology -
Pasadena City College
Pasadena, CA01.2015
Diploma -
Pasadena High School
Pasadena, CA01.2013
Skills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Treez
- PMS
- Light Speed
- Marriott MGS
Locations
Pomona, CA
Timeline
Behavior Technician
Autism Learning Partners
04.2024 - Current
Front Office Agent
The Westin Hotel
12.2023 - Current
Receptionist/Inventory Supervisor/ Shift Lead Supervisor
IGS Solutions LLC
06.2022 - 05.2023
Warehouse Sorter / Administrative Assistant
DNATA Metro Air Service
12.2020 - 02.2022
Membership Sales Supervisor
Crunch Fitness
08.2020 - 10.2021
Amazon Delivery Driver - Third Party
ACTIV Enterprises LLC
10.2018 - 03.2020
Assistant Cosmetologist
MESCH Hair Salon
07.2016 - 03.2019
Afterschool Youth Leader
Pasadena Unified School District
08.2015 - 07.2018
Child Development -
Pasadena City College
Cosmetology -
Pasadena City College
Diploma -
Pasadena High School