Adriann Catlett

• Supports the learning center environment.
• Helps with appropriate daily activities for children.
• Establishes and maintains a safe and healthy nurturing environment for children.
• Supervises children for safety.

Assisted patients with scheduling appointments and handling referral needs at multiple locations.

• Helped create standard operating procedures for distribution and use of medical records.
• Supported the referral process, registration, benefits verification, and prior authorization workflows.
• Used medical terminology, CPT, and ICD 9/10 codes in daily tasks.
• Strong customer service and ability to work with staff and clinical teams.
• Stayed accurate, efficient, and helpful with patients while managing heavy workloads

• Helped patients with bathing, grooming, toileting, mobility, and companionship.
• Checked vitals regularly.
• Helped maintain patient satisfaction by providing care and support.
• Cleaned and sanitized rooms and equipment.
• Worked with families, staff, and hospital departments to support patient care.