Adrianna Haggerty
Waskom
Summary
Dedicated caregiver with a strong focus on respectful and compassionate service. Skilled in developing personalized care plans and implementing safety protocols to enhance client independence and well-being.
Overview
9
9
years of professional experience
Work History
Caregiver
EAK Good Neighbor
Marshall, TX
04.2025 - Current
- Assisted clients with daily living activities to promote independence and well-being.
- Administered medications according to prescribed schedules, ensuring compliance with health guidelines.
- Developed and maintained positive relationships with clients, enhancing communication and trust.
- Monitored client health and reported changes to healthcare professionals for timely intervention.
- Collaborated with family members to create personalized care plans tailored to individual needs.
- Implemented safety protocols in home environments, reducing risks for clients during daily tasks.
- Provided emotional support and companionship, improving clients' overall mental health and happiness.
- Trained new caregivers on best practices and organizational policies for effective service delivery.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Clerical Assistant
Williams Logging
Karnack, TX
01.2019 - 02.2023
- Managed daily office operations, ensuring efficient workflow and timely completion of tasks.
- Coordinated schedules and appointments for management, optimizing time and resources effectively.
- Developed and maintained filing systems, enhancing document retrieval efficiency and accuracy.
- Assisted in preparing reports, contributing to informed decision-making processes within the organization.
- Trained new clerical staff on procedures and software applications, fostering a knowledgeable team environment.
- Implemented process improvements that streamlined administrative functions, reducing turnaround times for tasks.
- Monitored inventory supplies and placed orders as needed, maintaining adequate stock levels for operational needs.
- Collaborated with cross-functional teams to support project initiatives, strengthening interdepartmental communication and cooperation.
Customer Service Representative
Total Card Inc.
Longview, TX
06.2017 - 07.2019
- Resolved customer inquiries effectively, ensuring high satisfaction levels and repeat business.
- Managed escalated issues, utilizing conflict resolution skills to maintain positive customer relationships.
- Trained new representatives on company policies and customer service best practices, enhancing team performance.
- Analyzed customer feedback trends to identify service improvement opportunities and implement solutions.
- Collaborated with cross-functional teams to streamline processes, reducing response times for customer queries.
- Developed training materials that improved onboarding efficiency for new hires within the department.
- Led initiatives to enhance service delivery standards, resulting in improved operational efficiency and accuracy.
Education
High School Diploma -
Waskom
Waskom, TXSkills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
Timeline
Caregiver
EAK Good Neighbor
04.2025 - Current
Clerical Assistant
Williams Logging
01.2019 - 02.2023
Customer Service Representative
Total Card Inc.
06.2017 - 07.2019
High School Diploma -
Waskom