Summary
Overview
Work History
Education
Skills
Certification
Timeline
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ADRIANNA HUTCHENS

Sacramento,California

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Scott’s Seafood on the River

Iain Irvine
08.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Seated patrons based on guest preferences and seating availability.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Took initial drink orders and relayed information to wait or bar staff.

Jumpstart Team Member

Katherine Abu
10.2024 - 04.2025
  • Maintained a safe and nurturing environment for preschoolers, fostering their growth and wellbeing.
  • Organized classroom materials efficiently, ensuring smooth transitions between activities.
  • Contributed to a positive classroom culture by modeling respect, empathy, and cooperation among students.
  • Promoted language development through storytelling, songs, and engaging conversations with children.
  • Implemented creative strategies for conflict resolution among peers, promoting healthy communication skills.
  • Enhanced student learning by incorporating hands-on activities and group projects in the classroom.
  • Facilitated outdoor playtime safely while encouraging physical activity and teamwork among students.
  • Collaborated with colleagues on planning themed events to enrich students'' educational experiences.
  • Helped develop students'' fine motor skills by introducing various art projects that encouraged self-expression.
  • Provided support during mealtimes to ensure proper nutrition while teaching table manners and social skills.
  • Supervised children during in-classroom activities and on playground.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.

Crew Member

Yogo Berry
05.2023 - 06.2024
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
  • Coordinated with other crew members to complete assigned tasks quickly and effectively.
  • Cross-trained in multiple positions within the store as needed.
  • Handled customer complaints in a professional and courteous manner.
  • Demonstrated excellent communication skills when dealing with customer inquiries and complaints.
  • Placed orders into POS systems and handled cash and credit transactions.
  • Completed all store opening and closing procedures.
  • Memorized food and drink recipes to prepare orders with speed and accuracy.
  • Followed health department regulations for handling food products properly.
  • Utilized problem-solving skills when resolving conflicts among team members or customers.
  • Packaged and labeled to-go and delivery orders for pickup.
  • Operated kitchen equipment safely according to standard operating procedures.
  • Washed and sanitized plates and utensils for continued use.
  • Processed customer refunds and exchanges.

Education

High School Diploma -

Merrill F. West High School
Tracy, California
05.2024

Bachelor of Science - Biochemistry

California State University, Sacramento
Sacramento, CA
05-2028

Skills

  • POS Systems
  • Restaurant Operations
  • Hospitality service expertise
  • Team Collaboration
  • Smoothie and Juice Preparation
  • Self-discipline
  • Calm Under Pressure
  • Time Management
  • Attention to Detail
  • Active Listening
  • Professional Demeanor
  • Analytical Thinking
  • Supply Restocking
  • Multitasking and Organization
  • Waste Reduction
  • Public Speaking
  • Team building
  • Microsoft Office
  • Animal Care
  • Classroom organization
  • Health and safety
  • First aid and CPR certified
  • Customer service
  • Multitasking proficiency

Certification

Food Handlers Certification

First Aid and CPR Certification

Timeline

Jumpstart Team Member

Katherine Abu
10.2024 - 04.2025

Scott’s Seafood on the River

Iain Irvine
08.2024 - Current

Crew Member

Yogo Berry
05.2023 - 06.2024

High School Diploma -

Merrill F. West High School

Bachelor of Science - Biochemistry

California State University, Sacramento

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ADRIANNA HUTCHENS