Adrianna Johnson
Arlington,TX
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
E-Commerce Clerk
Kroger
06.2023 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- completed 40-50 orders by efficiently processing an average of 8-10 orders per hour during their shift.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Caregiver
Brookdale Senior Living
04.2023 - 06.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
Bachelor's degree - Nursing
University of Texas At Arlington
Arlington, TXHigh School Diploma -
Henderson High School
Henderson, TXSkills
- Critical Thinking
- Problem-solving abilities
- Active Listening
- Customer Service
- Data Entry
- Customer Relations
- Problem Resolution
- Conflict Resolution
- Money handling abilities
- Complaint Handling
- Research
- Schedule and calendar management
Timeline
E-Commerce Clerk
Kroger
06.2023 - Current
Caregiver
Brookdale Senior Living
04.2023 - 06.2023
Bachelor's degree - Nursing
University of Texas At Arlington
High School Diploma -
Henderson High School