Adrianna Jones
Valdosta,GA
Summary
Results-driven professional with expertise in customer service, retail, order processing, data entry, claims and cash handling. Proven track record in problem resolution and operational efficiency enhancement. Open to remote or in-person roles, with a strong work ethic and quick adaptability to new challenges.
Overview
2
2
years of professional experience
Work History
Cigna
Customer Service Represenative
Remote
02.2026 - 08.2026
- Resolved customer complaints promptly, ensuring high standards of service delivery.
- Addressed customer inquiries effectively, fostering satisfaction and loyalty.
- Assisted customers with product selection and inquiries, ensuring informed decisions on services.
- Processed orders and managed customer accounts, contributing to streamlined operations.
Retail Associate - Cashier
Walmart
Valdosta, GA
08.2025 - 01.2026
- Efficiently processed customer transactions using point-of-sale systems and cash registers.
- Handled cash, credit, and debit card payments securely to minimize discrepancies.
- Maintained organized and clean checkout areas, contributing to positive customer experiences.
- Greeted customers and addressed inquiries regarding products and services promptly.
- Collaborated with team members to streamline store operations and improve customer service.
- Executed key tasks to support daily store operations and enhance overall performance.
- Stocked shelves and replenished merchandise throughout shifts to maintain product availability.
Crew Team Member
Wild Adventures
Valdosta, Georgia
03.2024 - 10.2024
- Provided excellent customer service during high-volume dining periods.
- Handled customer inquiries, resolving issues promptly to enhance overall dining experience.
- Operated point-of-sale system to accurately process customer transactions.
- Assisted with food preparation, ensuring adherence to quality standards for optimal customer satisfaction.
- Managed inventory by restocking supplies regularly, maintaining adequate stock levels for uninterrupted service.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
- Responded to incoming phone calls to assist customers with inquiries. promptly and handled inquiries from customers courteously.
Education
High School Diploma -
Lowndes High School
Valdosta, GA05-2024
Skills
- Customer support
- Order processing
- Point-of-sale operation
- Inventory management
- Claims resolution support
- Quality assurance and control
- Customer account management
- Administrative support
- Remote / Telework
- Microsoft Office proficiency
- Spreadsheet analysis
- Time management
- Team collaboration
- Attention to detail
- Conflict resolution
- Relationship building
- Adaptability and flexibility
- Retail Sales
- Call handling
Timeline
Cigna
Customer Service Represenative
02.2026 - 08.2026
Retail Associate - Cashier
Walmart
08.2025 - 01.2026
Crew Team Member
Wild Adventures
03.2024 - 10.2024
High School Diploma -
Lowndes High School