Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in leadership and teamwork and keeping efficient production in accordance with quality standards in a fast-paced setting.
Overview
8
8
years of professional experience
Work History
Project Manager of Undergraduate Medical Education / Assistant Student Programs Administrator
Henry Ford Health
05.2023 - Current
Spearheaded the development and implementation of a training program for new hires, boosting onboarding efficiency by 30% and improving team collaboration.
Designed and executed a research program for medical students in collaboration with the Henry Ford Research Board, enhancing project management across specialties.
Facilitated quarterly financial budget reporting and managed departmental scheduling, including staff evaluations and conflict resolution.
Collected and presented department data for senior leadership.
Created and maintained an enrollment database for traineess, ensuring accurate management of sensitive information.
Assisted with reviewing and creating tier one institutional policies in both the hospital and medical school setting.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Senior Medical Education Specialist
Henry Ford Health
01.2020 - 05.2023
Coordinated and onboarded over 1,200 domestic and international medical student rotations, enhancing the educational experience.
Organized monthly orientations and residency fairs, both in-state and out-of-state.
Collaborated with physician program directors to optimize elective student rotations.
Developed community education programming events and other activities designed to increase and improve educational outcomes.
Referring Physician Office Advocate
Henry Ford Health
10.2018 - 01.2020
Facilitated scheduling of urgent specialty appointments for 61 specialties, improving patient access to care.
Analyzed medical records, conducted insurance verifications, and utilized CRM and Epic EMR systems to manage patient data.
Collaborated with consulting physicians regarding care of patients.
Clinic Service Representative - Genetics
Henry Ford Health
11.2016 - 10.2018
Assisted with patient check-ins, scheduling, and financial management for genetic appointments.
Trained new employees and supported various clinic departments as needed.
Advised office manager of problems and concerns and assisted with problem-solving.
Delivered prompt service to prioritize patient needs.
Education
Master of Healthcare Administration -
University of California, Los Angeles
Los Angeles, CA
05.2026
Bachelor of Arts in Employment and Labor Relations -
Wayne State University
Detroit, MI
08.2018
Skills
Project Management
Leadership
Team Building
Exceptional Oral and Written Communication
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Accounting and Budget Management
Problem solving
Corner Stone Application System
Public Speaking and Presentation
Strategic Planning
Data Analysis
Certifications and Awards
Henry Ford Health Family Medicine Residency Program Certificate of Recognition, 2022-2023
Adjunct Scholar Michigan State University College of Human Medicine
Notary Public, Michigan Department of State, 2020-2027
Volunteer Experience
Caregiver, Detroit, Michigan, 2022-Present: Provided transportation and assistance with daily chores for elders, enhancing their quality of life.
Community Volunteer, Detroit, Michigan, 2021-Present: Coordinated community events and contributed to park maintenance, ensuring a safe and engaging environment for residents.
Diversity, Equity, and Inclusion Committee Member, Detroit, Michigan, 2020-Present: Developed and hosted events focused on diversity, equity, and inclusion, promoting a more inclusive healthcare environment.
References
References available upon request
Timeline
Project Manager of Undergraduate Medical Education / Assistant Student Programs Administrator
Henry Ford Health
05.2023 - Current
Senior Medical Education Specialist
Henry Ford Health
01.2020 - 05.2023
Referring Physician Office Advocate
Henry Ford Health
10.2018 - 01.2020
Clinic Service Representative - Genetics
Henry Ford Health
11.2016 - 10.2018
Master of Healthcare Administration -
University of California, Los Angeles
Bachelor of Arts in Employment and Labor Relations -
Insurance Verification Specialist at Henry Ford Health System (DBA Henry Ford Health)Insurance Verification Specialist at Henry Ford Health System (DBA Henry Ford Health)
IT Field Technician/Lead Pc Refresh Technician at Henry Ford Health/University Of Michigan HealthIT Field Technician/Lead Pc Refresh Technician at Henry Ford Health/University Of Michigan Health