Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Residential House Cleaner
Scrub N Shine
02.2022 - 09.2023
Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
Streamlined cleaning processes for quicker completion without compromising quality.
Maintained a high level of cleanliness in clients' homes, resulting in increased customer retention and referrals.
Provided exceptional customer service, addressing concerns and customizing services to meet individual needs.
Collaborated with team members to complete large-scale cleaning projects on time and within budget constraints.
Developed strong relationships with clients, earning trust through reliability and attention to detail.
Delivered tailored housekeeping services that met each client's specific preferences, leading to higher levels of satisfaction.
Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
Cashier
Market Basket
11.2019 - 04.2021
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Worked with floor team and managers to meet wide range of customer needs.
Exhibited high energy and professionalism when dealing with clients and staff.
Facilitated community outreach to expand participation and support.
Regularly communicated with management to provide feedback and updates.
Education
Associate of Applied Science - Business Administration Finance
York County Community College
Wells, ME
06.2025
Certificate - Financial Planning And Services
York County Community College
Wells, ME
06.2024
High School Diploma -
Biddeford High School
Biddeford, ME
06.2023
Skills
Time Management Skills
Adaptable and Flexible
Customer Service
Cash Management
Learning Strategies
Reliability and punctuality
Timeline
Residential House Cleaner
Scrub N Shine
02.2022 - 09.2023
Cashier
Market Basket
11.2019 - 04.2021
Associate of Applied Science - Business Administration Finance