Adrianna Leyva

United States Post Office

Miami, FL

09.2021 - Current

Deliver mail in miami
Work with the public
Experience in management
Run the work floor and supervise the building to make sure all employees are doing as told.
Make sure all the mail carriers that are out in the street are safe and will be back at a certain time.
Attend the phone for any vehicle breakdowns.
Open and close the building.
Perform 3999 such as "route inspections"
Scanned packages for tracking purposes and ensured timely delivery.
Delivered mail to residential and commercial addresses along designated routes.
Collected signatures from customers upon receipt of their mail items.
Reported suspicious activities observed while on duty to supervisors immediately.
Responded quickly to emergency situations involving hazardous materials or other potential safety risks.
Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Maintained positive working relationship with fellow staff and management.
Directed and supervised team of 15 employees in daily operations.
Reported any discrepancies or issues related to the packaging process immediately to supervisors.
Weighed items on scales to determine correct shipping charges prior to shipment.