Adrianna Lorraine Luna
Corpus Christi
Summary
Developed strong customer service and financial transaction management skills in high-volume banking environment. Demonstrated ability to handle cash, process transactions accurately, and resolve customer inquiries efficiently. Seeking to transition into new field where these skills can drive positive outcomes and support organizational goals.
Overview
7
7
years of professional experience
Work History
Teller
Rally Credit Union
05.2024 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
Team leader
whataburger
08.2019 - Current
- Address problems that have been caused and fix them in a timely manner for customer satisfaction
- Mentor team members throughout the restaurant to ensure the rules and guidelines are met and understood
Lifeguard
Schlitterbahn Waterparks
05.2018 - 06.2019
- Actively observed the activities of patrons to ensure their safety
- Performed emergency procedures, like CPR and First aid, when necessary
- Instructed swimmers of threats and their safety
Education
Harold T. Branch
Corpus Christi Texas2021
Skills
- Communication skills
- Leadership skills
- Time management
- Great Customer Service
- Strong work ethic
- Cash handling and management
- Relationship building and management
- Sales and Cross-selling
- Team leadership
Timeline
Teller
Rally Credit Union
05.2024 - Current
Team leader
whataburger
08.2019 - Current
Lifeguard
Schlitterbahn Waterparks
05.2018 - 06.2019
Harold T. Branch
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