Skilled professional brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always-accurate money-counting. Expertly meets new challenges with attention to detail and team spirit. Well-honed banking knowledge.
Overview
13
13
years of professional experience
Work History
Teller
Christian Financial Credit Union
Clinton Township
04.2024 - Current
Processed customer transactions efficiently at a leading financial institution.
Managed cash drawer and balanced daily transactions accurately.
Provided exceptional customer service to enhance client satisfaction.
Leasing Consultant
KMG Prestige
Mt. Pleasant
02.2020 - 04.2024
Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
Responded to Common Area Maintenance (CAM) inquiries.
Collected and maintained careful records of rental payments and payment dates.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Collected rent and tracked resident payments and information in computer system.
Responded to requests and scheduled appointments for property showings.
Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Verified tenant incomes and other information before accepting lease applications.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Generated professional networks by engaging in professional, industry and government organizations.
Distributed and followed up on tenant renewal notices.
Registered clients on database to enable tracking history and maintain updated records.
Greeted clients, showed apartments, and prepared leases.
Owner
TRK Maintenance LLC
Detroit
06.2012 - 02.2020
Performed statistical analyses to gather data for operational and forecast team needs.
Assessed damaged materials and notified maintenance personnel of needed repairs.
Established foundational processes for business operations.
Working close with property management companies with their maintenance issues and lawn care services.
Leasing Consultant
Pleasant Property Management
Eastpointe
01.2015 - 03.2017
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Communicated effectively with owners, residents, and on-site associates.
Planned special events such as lotteries, dedications and project tours.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Greeted clients, showed apartments, and prepared leases.
Responded to requests and scheduled appointments for property showings.
Verified tenant incomes and other information before accepting lease applications.
Collected rent and tracked resident payments and information in computer system.
Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Implemented and enforced policies and procedures to maintain properties to highest standards.