Adrianna Moore
Hyde Park,NY
Summary
Driven hospitality professional with proven expertise in food safety and guest relations, honed at Community At Brookmeade and Roller Magic. Excelled in reducing risks through meticulous cleanliness, enhancing customer satisfaction, and leading teams to deliver high-quality service efficiently. Skilled in problem-solving and teamwork, consistently ensuring memorable guest experiences.
Overview
5
5
years of professional experience
Work History
Hospitality Worker
Community At Brookmeade
Rhinebeck, NY
08.2019 - Current
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
- Maintained a clean and welcoming environment for guests, ensuring a positive stay experience.
Skate Guard
Roller Magic
Hyde Park, NY
04.2022 - 08.2023
- Performed routine safety audits throughout shift and coached employees upon finding irregularities.
- Maintained superior customer service skills when relaying rink policies and procedures to customers.
- Assisted in shutdown of skating rink and managed set up for next day use.
- Inspected rink equipment before and after each shift and logged discrepancies.
- Increased customer satisfaction with timely assistance during falls or other incidents on the ice.
- Facilitated special events, such as birthday parties or group outings, ensuring guests enjoyed a memorable experience at the rink.
Education
High School Diploma -
Franklin D Roosevelt Senior High School
Hyde Park, NY06.2023
Skills
- Food safety knowledge
- Food Preparation
- Cleaning and sanitizing
- Supply Restocking
- Guest Relations
- Teamwork and Collaboration
Timeline
Skate Guard
Roller Magic
04.2022 - 08.2023
Hospitality Worker
Community At Brookmeade
08.2019 - Current
High School Diploma -
Franklin D Roosevelt Senior High School