Adrianna Overly
Midland,MI
Summary
Eager employee always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Babysitter
Personal Employer
11.2022 - Current
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Customer Service/cashier
Jersey Mike's Subs
Midland, MI
06.2023 - 02.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Utilized POS system to handle customer cash and credit card transactions.
Education
General Studies
Midland High School
Midland, MISkills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Dependability
- Reliability and punctuality
- School-age children experience
- Light Housekeeping
- Infant care experience
- Professionalism and Discretion
Timeline
Customer Service/cashier
Jersey Mike's Subs
06.2023 - 02.2024
Babysitter
Personal Employer
11.2022 - Current
General Studies
Midland High School