Adrianna Simonelli
Long Beach,CA
Summary
Detail-oriented professional adept in client communication and data management. Proven track record in enrollment processing and client relations, ensuring accuracy and problem-solving.
A dedicated team player supporting management, clients, employees, all while attaining organizational goals.
Recognized for strong attention to detail and effective communication, driving successful outcomes in customer relationship management and administrative tasks.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Executive Assistant
Lanterman Insurance Agency
Long Beach, California
09.2021 - 04.2025
- Executed all administrative front office responsibilities, including answering phones, keeping the calendar, and managing client meetings.
- Input, updated, and stored all clientele documentation, both paper and digitally, via Ease and OneDrive.
- Enrolled clients with major insurance carriers (Aetna, Anthem, Kaiser, etc.). including plan changes, qualifying events, and terminations.
- Collaborated with carrier team members to resolve enrollment and billing discrepancies.
- Oversaw company renewals for open enrollment, including rate adjustments for medical, dental, vision, and life insurance policies.
- Generated consolidated billing reports and open enrollment changes via Ease to share with HR.
- Met with clients during open enrollment to assist with enrolling, updating, and managing new and existing employee data.
- Maintained close relationships with HR, as well as employees, fostering a solid foundation of trust and open communication.
- Ensured that all incongruencies were directed to their corresponding support teams via email and phone calls.
- Regularly reported any and all necessary company updates to the broker and general agent.
- Regularly attended PIHRA meetings, fundraisers, and industry events to increase field knowledge and networking.
Interior Design Intern
Design Habitat
Long Beach, California
01.2019 - 07.2021
- Assisted with purchasing furnishings for residential property staging.
- Participated in client meetings to gather requirements and feedback on designs.
- Measured rooms and took photographs of client spaces, documenting the process.
- Assisted with project management duties such as ordering supplies and tracking progress of projects.
- Gathered price quotes from contractors and vendors.
Kitchen Steward
Earthly Juices
Long Beach
03.2017 - 05.2018
- Cleaned and sanitized all kitchen surfaces, equipment and utensils.
- Ensured compliance with health and safety regulations in kitchen operations.
- Assisted in the organization of storage areas for supplies.
- Monitored inventory levels and reported shortages to management.
- Prepared workstations for food preparation activities efficiently.
- Performed basic cleaning and upkeep duties.
House and Pet Sitter
Self Employed
Long Beach, CA
06.2016 - Current
- Provide dog walking and in-home overnight pet-sitting services.
- Curates specialized care for each individual pet, prioritizing safety, exercise, companionship, and making sure all needs are met and then some.
- Communicate regularly with clients, including pictures and updates about their pets.
Education
High School Diploma -
Wilson Classical High School
Long Beach, CA06-2015
Some College (No Degree) - Creative Writing
Long Beach City College
Long Beach, CASkills
- Excel reporting
- Client communication
- Document preparation
- Data management
- Enrollment processing
- Customer relationship management
Certification
California Drivers License
Affiliations
Currently riding as an English Equitation/Jumper with eight combined years of experience around horses
Timeline
Executive Assistant
Lanterman Insurance Agency
09.2021 - 04.2025
Interior Design Intern
Design Habitat
01.2019 - 07.2021
Kitchen Steward
Earthly Juices
03.2017 - 05.2018
House and Pet Sitter
Self Employed
06.2016 - Current
High School Diploma -
Wilson Classical High School
Some College (No Degree) - Creative Writing
Long Beach City College