Adrianna Smith
Columbus
Summary
Highly dependable and compassionate professional with experience in healthcare, financial services, and direct patient care. Proven ability to communicate clearly, manage sensitive information, multitask in fast-paced environments, and provide exceptional service to diverse populations. Strong background in customer advocacy, compliance, problem-solving, and relationship building, with a consistent focus on accuracy, empathy, and trust.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Scheduler
OSU Physicians
Columbus, OH
02.2026 - Current
- Facilitated communication between providers and patients, enhancing appointment efficiency and satisfaction.
- Managed electronic scheduling systems to ensure accurate patient records and streamlined workflows.
- Developed and implemented process improvements that increased scheduling accuracy and reduced errors.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
Caregiver
Visiting Angels
02.2021 - 01.2026
- Provided compassionate and personal care to individuals with diverse needs, enhancing their quality of life.
- Assisted clients with daily living activities, including bathing, grooming, and meal preparation, ensuring their comfort and dignity.
- Developed and implemented individualized care plans in collaboration with healthcare professionals and family members.
- Monitored and recorded vital signs, reporting any changes in clients’ health status to relevant medical personnel.
- Maintained accurate and detailed documentation of care provided, in compliance with regulatory standards.
Financial Advisor
Primerica
11.2023 - 01.2025
- Created detailed financial reports to present to clients, highlighting performance metrics and strategic recommendations.
- Built and maintained strong client relationships by providing regular updates and personalized financial advice.
- Developed and implemented customized financial plans to meet clients’ individual goals and objectives.
- Managed sensitive information with confidentiality and discretion, maintaining trust and compliance with privacy regulations.
Registered Pharmacy Technician
Kroger
10.2018 - 11.2020
- Ensured accurate dispensing of medications by verifying prescriptions and dosage requirements according to established protocols.
- Maintained inventory levels of pharmaceutical supplies and managed stock rotation to minimize waste and ensure product availability.
- Collaborated with healthcare professionals to resolve prescription-related issues and enhance patient care outcomes.
- Provided exceptional customer service by addressing patient inquiries and resolving concerns in a timely manner.
Education
High School Diploma - undefined
Franklinton Preparatory Academy
Columbus01.2019
Skills
- Documentation
- Patient Care
- Multitasking
- Time Management
- Adaptability
- Attention to Detail
- Empathy
- Customer Service
- Record Keeping
- Problem Solving
- Communication
Certification
- Registered Pharmacy Technician
- Phlebotomy Certified
- CPR Certified
- First Aid Certification
Timeline
Scheduler
OSU Physicians
02.2026 - Current
Financial Advisor
Primerica
11.2023 - 01.2025
Caregiver
Visiting Angels
02.2021 - 01.2026
Registered Pharmacy Technician
Kroger
10.2018 - 11.2020
High School Diploma - undefined
Franklinton Preparatory Academy