ADRIANNA ZUPPARDO
Springboro,OH
Summary
Dynamic sales and training professional with over 6 years of experience in driving revenue growth and enhancing team performance. Proven track record in building lasting relationships and creating positive experiences through effective communication and problem-solving skills. Expertise in leading new hire training initiatives and coordinating successful events. Seeking a stable, growth-oriented role to leverage leadership capabilities and contribute to organizational success.
Overview
6
6
years of professional experience
Work History
Bay Host / Event Ambassador / ACE Trainer
Topgolf
West Chester, OH
11.2023 - Current
- Deliver exceptional guest service in a high-energy environment, ensuring customer satisfaction, and repeat business.
- Participate in company-wide sales competitions, gaining experience in sales strategies, product promotion, and customer engagement.
- Coordinate events, delivering top-tier service for corporate functions and private parties.
- Train and mentor new hires, helping them develop strong service and customer skills.
- Assist with hiring events and team development to support ongoing growth.
Host / Server
Elé Cake Co. Bistro & Wine Bar
06.2022 - 11.2024
- Promoted from host to server for consistent customer service excellence.
- Managed high-volume service while maintaining a positive guest experience.
- Assisted in training new hires on restaurant procedures and customer service standards.
Cashier / Trainer
Dorothy Lane Market
04.2019 - 11.2020
- Employee of the Month for outstanding service and teamwork.
- Trained new hires on customer service and cash handling.
- Provided excellent customer experiences in a fast-paced environment.
Education
High School Diploma -
MIAMISBURG HIGH SCHOOL
Miamisburg, OH06-2021
Skills
- Customer Service and Problem Solving
- Strong communication and people skills
- Sales and upselling techniques
- Time Management and Multitasking
- Training, Leadership, and Teamwork
- Event Coordination and Hospitality
- Marketing and Branding
Languages
English, Fluent
Timeline
Bay Host / Event Ambassador / ACE Trainer
Topgolf
11.2023 - Current
Host / Server
Elé Cake Co. Bistro & Wine Bar
06.2022 - 11.2024
Cashier / Trainer
Dorothy Lane Market
04.2019 - 11.2020
High School Diploma -
MIAMISBURG HIGH SCHOOL