Adrianna A Bozeman
Smyrna,Georgia
Summary
Empathetic individual working as a Group Facilitator for a Postal organization. Also counseling individuals to drive practical solutions to conflicts and teaching them the full process of the job as a carrier and every thing that involves the post office. Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering about 2 years of carrier experience on high-volume routes. Highly motivated, team leader with recent experience in an automotive industry and final box auditing. More than 3 years experience in manufacturing operating tufting machines, creeling, and an oven. Over a year experience as a nurse aide, and over 6 years experience in providing excellent customer service, computer skills including MS Word, Excel and Internet applications.
Overview
20
20
years of professional experience
Work History
Postal Carrier/Facilitator
USPS
Marietta, GA
08.2019 - Current
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Planned and cased mail in sequence of delivery for designated route.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
- Helped customers by carrying oversized parcels inside residences.
- Delivered high-quality training sessions with new carriers, ensuring participants developed a thorough understanding of the subject matter.
- Developed customized training materials, enhancing participant comprehension and retention of key concept of learning the full process of mail delivery.
- Provided constructive feedback to participants during debriefing sessions, fostering personal growth and skill development.
Delivery Courier
Amazon Logistics
Smyrna, GA
04.2017 - 08.2019
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Followed all company policies and procedures during shift.
- Drove safely at all times to avoid accidents and harm.
- Operated vehicle safely in highly congested areas with no traffic violations.
Lead Tufting Operator
Mohawk, Ind
Calhoun, Georgia
05.2015 - 03.2017
- Operating a machine that tufts carpet rolls and trouble shooting the machine.
- Also setting up and running a creel, splicing in yarn cones.
- Also inspecting the carpet & mending.
Auditor
T.I. Automotive
Cartersville, USA, USA
09.2012 - 05.2015
- Performs audits of operators final crates for shipment.
- Makes sure that everything is in order and that the parts pass for good quality.
- Also performing a visual check making sure that the unit has the correct labels plus all the manuals or other parts that needs to ship with it is also inside the box.
CNA
Townsend Park Health & Rehab
Cartersville, USA, USA
09.2011 - 09.2012
- Helping the elderly with normal daily living activities, taking vital signs, and assisting with anything the nurse tells me.
Tufting
Shaw Industies
Bartow, Georgia
07.2010 - 08.2011
- Setting up and operated a tufting machine that produced carpet rolls, mending, and trouble shooting the machine.
Cashier
Bojangles
Cartersville, Georgia Bartow, Georgia Bartow
06.2004 - 07.2010
- Assisted customers on the cash register, packed orders, put up the truck orders, trained other workers, changed the grease, and prepared the food.
Education
Some College (No Degree) - Nursing
Georgia Northwestern Technical College
Rome, GaCartersville High School
Cartersville, GA05.2007
Skills
- 14 years in customer service
- Experience in Microsoft Word, Excel
- Willing to try new things
- 3 years experience in the manufacturing business
- Clean and hygiene practices
- Feeding assistance
- Excellent ability to record BP, pulse rates, respirations, temperature, etc
- Patient-focused care
- Venipuncture/blood draw
- Colostomy Care
- Recording EKGs
- Final box auditing
- Over a year experience in operating a tufting machine/creel
- Quick learner
- Auditing
- 6 years cash register experience
- CPR
- First Aid
- Mentor
- Nursing
- Quick learner
- Trouble shooting
- Registered mail protocols
- Local area route knowledge
- Mail-sorting and delivery sequence
- Teamwork
- Verbal and written communication
- Flexible and Adaptable
- Multitasking abilities
- Facilitation Techniques
- Time Management
- Teamwork and Collaboration
- Mentoring abilities
- Lecturing skills
- New hire on-boarding
Timeline
Postal Carrier/Facilitator
USPS
08.2019 - Current
Delivery Courier
Amazon Logistics
04.2017 - 08.2019
Lead Tufting Operator
Mohawk, Ind
05.2015 - 03.2017
Auditor
T.I. Automotive
09.2012 - 05.2015
CNA
Townsend Park Health & Rehab
09.2011 - 09.2012
Tufting
Shaw Industies
07.2010 - 08.2011
Cashier
Bojangles
06.2004 - 07.2010
Some College (No Degree) - Nursing
Georgia Northwestern Technical College
Cartersville High School