Summary
Overview
Work History
Education
Skills
Timeline
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Carlos Schad

Trader Joe Crewmen
Los Angeles,CA

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Knowledgeable and dedicated customer service professional with extensive experience in customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

4
4
years of post-secondary education
18
18
years of professional experience

Work History

Crew Member

Trader Joe’s
Marina Del Rey, CA
09.2007 - Current
  • Collaborated with team members.
  • Worked well with teammates and accepted coaching from management team.
  • Kept customers and crew areas organized.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • worked flexible hours; nights weekends,and holidays shifts.

Sales Associate

Optical Shop Of Venice
Venice, CA
06.2014 - 07.2017
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.

Parts Counterman/Shipping and Receiving

Albertsons Chevrolet
Culver City, CA
02.2005 - 05.2006
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Bolstered sales and inventory management by effectively controlling daily parts program activities.
  • Ordered parts from various distributors to fulfill demands.
  • Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.

Education

High School Diploma -

Culver City High School
Culver City, CA
09.1999 - 06.2003

Skills

14 Years in customer service

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Timeline

Sales Associate

Optical Shop Of Venice
06.2014 - 07.2017

Crew Member

Trader Joe’s
09.2007 - Current

Parts Counterman/Shipping and Receiving

Albertsons Chevrolet
02.2005 - 05.2006

High School Diploma -

Culver City High School
09.1999 - 06.2003
Carlos SchadTrader Joe Crewmen