Adrianne Dill
Newark,DE
Summary
HR-focused Operations Leader with experience leading organizations of 300+ employees in complex, high-volume environments. Proven success influencing leaders, driving employee engagement, interpreting policy, supporting compliance initiatives, conducting performance management, developing talent, and leading organizational change. Experienced partnering across multiple leadership levels to improve employee experience, strengthen accountability, and achieve business objectives through data-driven decision making. Currently pursuing an MBA and seeking to leverage extensive people leadership experience as a Regional HR Business Partner within Amazon PXT.
Overview
2027
2027
years of professional experience
Work History
Area Manager II, Operations (AMZL Delivery Station)
Amazon
11.2025 - Current
- Lead front-line leaders and associates while fostering a culture of accountability, engagement, inclusion, and safety.
- Coach managers and associates on performance expectations, development opportunities, and behavioral standards.
- Partner with stakeholders to resolve employee concerns, improve workforce effectiveness, and support positive employee relations.
- Analyze workforce trends and operational data to make staffing and labor planning recommendations.
- Lead change management initiatives and drive adoption of new processes and standard work.
- Conduct investigations into workplace concerns and implement corrective actions when appropriate.
Area Manager II, Operations (Fulfillment Center)
Amazon
07.2024 - 11.2025
- Led operations supporting 300+ associates across multiple shifts while partnering with senior leaders on staffing, engagement, performance, and compliance.
- Developed talent pipelines resulting in Tier 1 to L4 and Tier 3 to L4 promotions through coaching, mentorship, and career development planning.
- Served as department Subject Matter Expert, facilitating cross-shift leadership alignment on policy application, escalation protocols, and organizational decisions.
- Applied company policy and employment-related guidelines when addressing attendance, conduct, performance, and workplace concerns.
- Generated over $350,000 in cost avoidance through process improvements, workforce development, and performance optimization initiatives.
- Participated in workforce planning efforts by identifying staffing gaps, analyzing labor trends, and recommending organizational solutions.
- Served as Chair of the Black Employee Network, leading engagement initiatives, community partnerships, and inclusion-focused programming.
- Influenced leaders across multiple departments to improve communication, accountability, and employee experience.
Area Manager I, Operations
Amazon
07.2023 - 06.2024
- Managed large associate populations while driving engagement, performance, safety, and operational excellence.
- Improved Safety Behavioral Index performance through coaching, employee involvement, and risk mitigation strategies.
- Ensured compliance with company policies and applicable federal and state requirements.
- Analyzed workforce performance trends to identify development opportunities and support leadership decision-making.
- Represented the site nationally through Amazon's Black Employee Network and led employee engagement initiatives.
- Partnered with leaders to deliver performance feedback, recognize talent, and support succession planning efforts.
Area Manager Intern
Amazon
06.2022 - 08.2022
- Conducted data-driven business analysis and presented recommendations to senior leadership.
- Supported employee training, onboarding, and process improvement initiatives.
- Collaborated with leaders to improve team performance and operational effectiveness.
Problem Solver / Process Guide / Learning Ambassador
Amazon
11.2020 - 06.2023
- Trained and onboarded new associates across multiple functions and learning pathways.
- Developed and delivered training content that improved associate performance and knowledge retention.
- Supported employee development efforts through coaching, mentoring, and performance feedback.
Store Manager
A Pea in the Pod
- Recruited, hired, trained, and developed team members.
- Managed performance, scheduling, employee coaching, and customer experience outcomes.
Assistant Manager
Aldo
- Supported recruiting, onboarding, training, and performance management activities.
- Coached associates to improve sales performance and customer engagement.
Education
MBA - Organizational Management, Healthcare Administration Concentration
Eastern University
08-2026
B.S. - Organizational Leadership, Minor in Human Resource Management
Wilmington University
06-2023
Skills
Employee Relations
Performance Management
Talent Development
Leadership Coaching
Workforce Planning
Change Management
Employee Engagement
Organizational Effectiveness
Conflict Resolution
HR Compliance
Policy Interpretation
Investigations
Succession Planning
Stakeholder Management
Microsoft Excel
Data Analytics
Process Improvement
Project Management
Timeline
Area Manager II, Operations (AMZL Delivery Station)
Amazon
11.2025 - Current
Area Manager II, Operations (Fulfillment Center)
Amazon
07.2024 - 11.2025
Area Manager I, Operations
Amazon
07.2023 - 06.2024
Area Manager Intern
Amazon
06.2022 - 08.2022
Problem Solver / Process Guide / Learning Ambassador
Amazon
11.2020 - 06.2023
B.S. - Organizational Leadership, Minor in Human Resource Management
Wilmington University
Assistant Manager
Aldo
Store Manager
A Pea in the Pod
MBA - Organizational Management, Healthcare Administration Concentration
Eastern University