Adrianne Frederick
Ames,IA
Summary
Driven professional with a proven track record at McDonald Supply, enhancing customer satisfaction through expert client relationship building and innovative 3D kitchen design presentations. Excelled in cash handling and problem-solving, significantly contributing to showroom success. Skilled in customer service and accounting, showcasing a blend of hard and soft skills to achieve outstanding results. Diligent Showroom Assistant known for being well-organized and detail-oriented. A pleasant personality coupled with terrific issue resolution skills. Pursuing a new role where hard work and a dynamic personality will be highly valued.
Overview
9
9
years of professional experience
Work History
Showroom Assistant
McDonald Supply
09.2017 - Current
- Greeted customers and prospects upon showroom entry.
- Create 3D designs of customers' kitchens with remodel designs and layouts to provide a visual aide.
- Perform accounting and gather the weekly deposit.
Showroom Assistant
McDonald Supply
03.2023 - Current
- Greeted customers and prospects upon showroom entry.
- Create 3D designs of customers' kitchens with remodel designs and layouts to provide a visual aide.
- Perform accounting and gather the weekly deposit.
Retail Associate
TJ Maxx, TJX Companies
05.2015 - 05.2018
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
Associate of Arts - Liberal Arts And General Studies
University of Massachusetts Global
Irvine, CA05.2024
Skills
- Client Relationship Building
- Customer service expertise
- Sample Preparation
- Client rapport
- Problem-Solving
- Cash Handling
- Telephone Etiquette
- Organization and Categorization
Timeline
Showroom Assistant
McDonald Supply
03.2023 - Current
Showroom Assistant
McDonald Supply
09.2017 - Current
Retail Associate
TJ Maxx, TJX Companies
05.2015 - 05.2018
Associate of Arts - Liberal Arts And General Studies
University of Massachusetts Global
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