BRITTANY TULLIS
Atlanta,GA
Summary
Dynamic Assistant Retail Sales Manager with over 5 years of experience in luxury retail, recognized for exceptional customer satisfaction and sales performance. Proven track record in curating personalized shopping experiences, fostering customer loyalty, and consistently exceeding sales targets. Skilled in managing multiple priorities while leading teams to achieve shared goals. Eager to contribute expertise in a progressive organization that values employee development and success.
Overview
4
4
years of professional experience
Work History
Showroom Assistant
Hyman Showroom
Atlanta, GA
02.2025 - 02.2025
- Maintaining the appearance of the showroom
- Coordinated buyer meeting introductions with warm reception.
- Provided support for product-related inquiries regarding clothing collections, fabrics, sizes, and delivery timelines.
- Set up merchandise to align with branding rules.
- Preserved the brand's reputation, contributing to improved client experiences.
ASSISTANT RETAIL SALES MANAGER
Haven/Hero/Parish Boutique
Nashville, TN
09.2021 - 02.2025
- Company Overview: Haven, Hero, and Parish Boutiques are extremely curated, independent small businesses in Nashville, TN. We have been established in Nashville for 18 years, specifically in high foot traffic neighborhoods of 12 South and the Gulch. The shops are filled with small collections of brands found all over the world. Our customers come to us to be styled from head to toe, and to find unique, specialty pieces to add to their wardrobe.
- Lead by example, demonstrate exceptional customer service skills, and resolve customer concerns promptly and professionally.
- Develop and execute strategic sales plans, and maximize profitability, averaging $35,000 in personal monthly sales in 2024, and a yearly $420,000 in gross sales.
- Assisting in store events by collaborating and hosting brands to increase sales and store image, generating over $60,000 in sales over three days in a truck show.
- High product knowledge of specialty, luxury fashion brands, and their selling points to inform consumers when purchasing. Over 100 brands between both stores.
- Maintain customer relationships and loyalty with clients by actively reaching out to 15 clients daily via text message, and setting up 2 styling appointments weekly.
- Collaborated with store managers to streamline daily operations.
- The average cost of sale per transaction was $385, with 1,000 sales for 2024.
- Designed attention-grabbing posts to boost engagement and revenue via social media platforms.
- Collaborate weekly with the visual merchandising team to create new store displays.
- Assistant buyer on all aspects of the purchasing process, including researching market trends, placing purchase orders with vendors, correctly sizing each category, tracking deliveries, and managing inventory levels between all stores.
WOMEN'S EMERGING STYLIST
Nordstrom
Nashville, TN
06.2021 - 09.2021
- Formed meaningful and personalized relationships with clients, both digitally and in person, by building a reputation, credibility, and loyalty as a trusted fashion advisor.
- Studied detailed product knowledge across all departments in order to tell a story about the designer, material, unique features, and product benefits.
- Set and met personal and department goals each pay period, and overall increased sales each week.
- Employee of the Month for August 2021.
Education
BACHELOR'S OF HUMAN ENVIRONMENTAL SCIENCE - APPAREL MERCHANDISING AND PRODUCT DEVELOPMENT
University of Arkansas
Fayetteville, AR01.2021
Skills
- Customer service expertise
- Client relationship building
- Strong organization
- Leadership
- Order management
- Fashion sense
- Verbal and writing communication
- Client styling support
- Appointment scheduling
- Sales proficiency
Company Description
Haven/Hero/Parish Boutiques are extremely curated, independent small businesses in Nashville, TN. We have been established in Nashville for 18 years specifically, in high foot traffic neighborhoods of 12 South and the Gulch. The shops are filled with small collections of brands found all over the world. Our customers come to us to be styled head to toe and to find unique, specialty pieces to add to their wardrobe.
Timeline
Showroom Assistant
Hyman Showroom
02.2025 - 02.2025
ASSISTANT RETAIL SALES MANAGER
Haven/Hero/Parish Boutique
09.2021 - 02.2025
WOMEN'S EMERGING STYLIST
Nordstrom
06.2021 - 09.2021
BACHELOR'S OF HUMAN ENVIRONMENTAL SCIENCE - APPAREL MERCHANDISING AND PRODUCT DEVELOPMENT
University of Arkansas
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