Adrianne Shannon
Huntington,WV
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
34
34
years of professional experience
Work History
Compliance Coordinator
Custom Services Industries LLC
08.2021 - Current
- Assemble Asbestos Inspection Surveys & Project Job Books
- Complete Project Notifications in DEP submission systems for OH, KY & WV
- Update Project Job boards as needed
- Breaking down of Project Job books, scan to Computer, CD and Bind for filing
- Stayed current with Compliance paperwork (i.e. training, licensing and medical exams)
- Updated Safety Data Sheets on-line and in books
- Stayed current on emerging regulatory changes, ensuring timely updates to internal policies and procedures for Asbestos Abatement in OH, KY & WV
- Ordering supplies/materials
- Answering phones
Field Office Administrator III
Williams
02.2011 - 04.2016
- Process invoices in appropriate accounting systems
- Handle administrative portion of O&M projects
- Prepare and process MSA's and RFS's for vendors to perform maintenance work at Admin Office and Mobile Bay Plant
- Responsible for balancing budget by running monthly forecast vs
- Actuals reports for O&M budget, scheduling meetings with management to review
- Order office supplies for Admin Office and Mobile Bay Plant
- Create and maintain invoice and contract files
- Maintain and Reconcile warehouse inventory
- Coordinated large-scale events and department activities, including venue acquisition, catering service and guest list development
Field Office Administrator II
Williams
11.2010 - 02.2011
- Process Invoices in appropriate accounting systems
- Handle administrative portion of Capital and O&M projects
- Order office supplies for Admin Office and Mobile Bay Plant
- Prepare and process MSA's and RFS's for vendors to perform maintenance work at Admin Office and Mobile Bay Plant
- Responsible for balancing budget by running monthly forecast vs
- Actuals reports for O&M budget, scheduling meetings with management to review
- Create and maintain invoice and contract files
- Coordinated domestic travel, hotel and transportation needs for management
- Handle incoming and outgoing packages for Fed Ex and UPS
- Maintain and Reconcile warehouse inventory
- Coordinated large-scale events and department activities, including venue acquisition, catering service and guest list development
Technician
Physical Therapy Solutions
08.2009 - 11.2010
- Greeting patients
- Showing patients to a treatment room
- Assisting Therapist and Therapist Assistants with performing modalities on patients
- Cleaning treatment rooms
- Obtaining a history of past therapy treatments, injuries and other pertinent medical information for the Therapists
Field Office Administrator I
Williams
10.2006 - 03.2009
- Process Invoices in appropriate accounting systems
- Handle administrative portion of Capital and O&M projects
- Order supplies for the Plant and Offshore facilities
- Prepare and process MSA's and RFS's for vendors to perform maintenance work at Mobile Bay Plant and Offshore facilities
- Assist with Offshore budget
- Create and maintain invoice and contract files
- Coordinated domestic travel, hotel and transportation needs for management
- Handle incoming and outgoing packages for Fed Ex and UPS
- Maintain and Reconcile warehouse inventory
Contractor - Field Office Administrator I
Clark Personnel – Williams Energy Services
03.2006 - 10.2006
- Process Invoices in appropriate accounting systems
- Handle administrative portion of Capital and O&M projects
- Order supplies for the Plant and Offshore facilities
- Prepare and process MSA's and RFS's for vendors to perform maintenance work at Mobile Bay Plant and Offshore facilities
- Assist with Offshore Budget
- Create and maintain invoice and contract files
- Coordinated domestic travel, hotel and transportation needs for management
- Handle incoming and outgoing packages for Fed Ex and UPS
- Maintain and Reconcile warehouse inventory
Broker Service Representative
Cornerstone Insurance Agency
11.2001 - 04.2005
- Educating brokers on various Medical/Ancillary carriers and the products they offer
- Coordinate proposal process for large and small groups
- Assist brokers in the processing of sold cases and administer enrollment meetings if necessary
- Make proactive calls to brokers to ensure satisfaction and to discuss Cornerstones services
Account Manager
Aetna U.S. Healthcare
09.1998 - 11.2001
- Overall management of assigned book of business
- Serve as primary contact as well as a Liaison between the customer and the company
- Analyze and present renewal data
- Recommend new products/services to existing customers
- Coordinate underwriting, installations and employee meetings
- Work with Member Services, Patient Management and Employer Services to address customer/member needs
Broker Assistant
Aetna U.S. Healthcare
09.1998 - 11.2001
- Supporting the Broker Representative by answering broker questions on products, pricing and underwriting when Broker Representative unavailable
- Tracking and monitoring new cases through underwriting/installation
- Research and resolve billing, claim and membership issues during installation
Administrative Assistant
Aetna U.S. Healthcare
09.1998 - 11.2001
- Maintaining quote log and broker databases
- Gathering and completion of paperwork needed for the licensing and appointing of brokers as well as answering broker inquiries regarding commissions and working with the commission department to resolve problems
- Maintaining Broker Department sales materials, manage broker mailings, assisting in coordination of producer meetings
Sales Assistant
United Healthcare
03.1998 - 09.1998
- Assisting Sales Representative and Sales Director with requests for proposals, memos, scheduling meetings and producing power point presentations
- Locating information on the Intranet to use for the various duties performed
Administrative Technician
Prudential Healthcare
02.1996 - 03.1998
- Assisting Sales Representative with requests for proposals
- Producing group rates, performing rate calculations, field underwriting (Medical and Life), peruse Internet for information pertaining to Prudential
- Traveling to various locations for Field Underwriting training and to keep abreast of new computer technology
Administrative Positions - Prudential Healthcare
Olsten Temporary Service
10.1995 - 02.1996
Health Unit Coordinator
Childrens Hospital Medical Center
05.1991 - 05.1995
- Assisting in the admitting, transferring and discharging of patients
- Transcription of doctors orders
- Answering multi-line phone and patient call lights
- Stocking of medical charts and nursing clipboards
Education
Criminal Justice
University of Cincinnati
Cincinnati, OhioHigh School - College Prep Courses
Forest Park High School
Cincinnati, OhioSkills
- Microsoft Office Suite
- Strong problem solver
- Critical thinking
- Time management, Prioritization
- Scheduling and calendar management
- Documentation and recordkeeping
- Customer service
- Administrative support
- Customer and client relations
- Filing
- Multi-line phone systems
- Mail management
Achievementsandcapabilities
- OH Life/Health & HIC Licenses (12/99 - 12/05)
Timeline
Compliance Coordinator
Custom Services Industries LLC
08.2021 - Current
Field Office Administrator III
Williams
02.2011 - 04.2016
Field Office Administrator II
Williams
11.2010 - 02.2011
Technician
Physical Therapy Solutions
08.2009 - 11.2010
Field Office Administrator I
Williams
10.2006 - 03.2009
Contractor - Field Office Administrator I
Clark Personnel – Williams Energy Services
03.2006 - 10.2006
Broker Service Representative
Cornerstone Insurance Agency
11.2001 - 04.2005
Account Manager
Aetna U.S. Healthcare
09.1998 - 11.2001
Broker Assistant
Aetna U.S. Healthcare
09.1998 - 11.2001
Administrative Assistant
Aetna U.S. Healthcare
09.1998 - 11.2001
Sales Assistant
United Healthcare
03.1998 - 09.1998
Administrative Technician
Prudential Healthcare
02.1996 - 03.1998
Administrative Positions - Prudential Healthcare
Olsten Temporary Service
10.1995 - 02.1996
Health Unit Coordinator
Childrens Hospital Medical Center
05.1991 - 05.1995
Criminal Justice
University of Cincinnati
High School - College Prep Courses
Forest Park High School
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